Tuesday AM&PM 9.16.14

Written By: Cameron Stangel

LY Lunch Sales: $1461
Projected Sales: $1633
TY Lunch Sales: $1692
+/- : Beat projections by $59. Beal LY lunch by $231 and 16%
Lunch Covers:104
Avg PPA:$16.27

LY Dinner Sales: $4186
Projected Sales: $4419
TY Dinner Sales: $4325
+/- :Missed projections by $94. Beat LY by $139 and 3%
Dinner Covers: 166
Avg PPA: $26.05


weather: Hot and humid and then rained

Any Special events going on?: None

Who worked?:AM: Alex, Sayo, Lindsey, Johnny, Junko (H), Kaori (FR), Jason (SA)
PM: Alex, Lindsey, Kate, Clair, Krystin, Hiroe (FR), Ixchel (H), Jason (SA)

Flow of Business, Cuts and Ticket Times:
AM: This morning was steady. We had a bento box contents which ended up getting the Bentos 86'd since we went through so many. We we filled up and went on wait by 11:45. Our wait lasted until 1:30ish and was a mixture of incomplete parties and larger tables. I went 3 on at 12:45pm and 2 on at 1:30pm. I was going to go 1 on but Lindsey was closing and a double so I kept Johnny on to lighten the load if anyone else came in. No one did but it still would have worked out well.

PM:We filled up really quickly tonight. We were on wait by 7pm, We had a lot of 4 and 5+ tops walking in tonight. I'm not sure what it is but this week there has been about a million people coming in and disputing our seating policy..I don't remember it being this bad ever! I don't think anyone has even heard of a restaurant doing this before, blasphemy. One party in particular, was an incomplete 5 who lost the last table we had to a complete party and then was quoted a time. After about 15 minutes we were getting ready to set up their table (they were still in the quote time) and they insisted to be sat..now..because its her friends bday. I explained, and gestured
 to the dining room how we didn't have any tables open yet but it seemed like they didn't understand. I set up their table and before I sat them one member just walked in and pointed for everyone to come. I asked them to wait to be seated and they said well this table is empty (the one I was about to sit them at) and I had to ask a few times to wait for the host to sit them......I dont get it..Anyways they figured out that I couldn't give them a table becasue we didn't have any, not for any other reason! They calmed down and ended up being really nice. Over all Tonight was good and steady. I cut to 3 around 8:45/9pm. I wanted to make sure we were close to be getting off wait before I gave bigger sections. Especially since we had a 12 reso at 9pm I wanted to make sure they weren't overwhelmed. Still a really steady night


Specials?
AM: we did a bento box contest. We had to 86 bentos after 21 were sold.
PM: ran the doughnuts, civiche (86'd), and Krokket

3 Staff members that stood out (why/how):
Lindsey is a good lunch time closer. I'm not sure if she could do dinner but she does lunches really well

Alex and Lindsey were both on doubles, one closing lunch and the other closing dinner, but they both pulled throught and gave 100% and did above and beyond

Ixchel lost focus a little bit to day alost sitting 3 different guests at 3 different times to tables that weren't all the way set up. She caught herself each time right before and you could see she was confused why she was doing that because she know
Any VIP's in?

Comps& Void Detail:
MISRING EDAMAME
void kitchen special 2
2 birthday desserts
F&F discount

R&M needs?:
Exterior lights are out in the front along parking lot, I'll take a look tmr morning
86'd items/ need more?