Saturday PM 9.13.14

Written By: Elizabeth

LY Dinner Sales:  $5982
Projected Sales:   $6318
TY Dinner Sales:  $6162
+/- : over LY by 3% and over for the day by 6%. missed LY by $156
Dinner Covers: 259
Avg PPA: $23.79

Weather: rainy and in the low 70's, 60s at night.

Any Special events going on?: UT v. UCLA at Arlington

Who worked?: Alex, Lindsey, Naoto, Sophia, Miho CL. Xchel, trained Diana, Ruthy, Kaori FR, and Jason SA
I ended up cutting Ruthy pretty much right after she got here. With Ixchel and Diana at the host stand there were too many bodies.

Flow of Business, Cuts and Ticket Times:
Started busy. I thought for sure the entire night would fly by as one blur of a busy evening. We were on a wait by 6pm but then it started to thin out. We did, however, stay on a wait all evening but it ended around 9:15. At which point I cut Alex, then cut Lindsey at 9:30 as it still slowed and more tables opened up. With Sophia, Naoto and Miho on we filled the tables up and all three of them were able to get an extra table outside their section. By 10pm it was still slowing, however, after that other "pop" and by 10:15 went down to just Sophia and Miho, and then just Miho at 10:45. The last table came in at 10:20. I cut Ixchel and Diana at that point, and then cut Jason at 10:45.

We had a lot of large parties in again tonight, in addition to the large party rush at lunch. Had a walk in 11 top- a very interesting way they went about this. Sent one girl in at 6:30 and she said her friends would be here at 7pm and were hoping to have a table by then. I told her it will be at least 45-1hr wait. She was super polite and said okay. We got her on the waitlist and planned on putting them in the back B's. Well about 15 minutes later B5 and B6 got up and the other two tables were about to do the same in about 15 minutes or so, so I went over to the girl and let her know that it would be sooner rather than later and it looks like we should have the table ready by 7pm, so let her friends know. Everytime I talked to her I reminded her we couldn't seat them until they were complete. UT kids, here, keep in mind. Well by 7pm I had their table ready and some of her friends were here. I reminded her that they need to be complete and I will give them a 15 minute window in order to claim the table. If they are not complete in 15 minutes, they will be back at square one. 15 minutes later they were still missing 2 people. I gave them a two minute grace period and went back over, when one girl blurted out that the other 2 aren't joining them after all. So I broke B5 off and sat them. Ended up being 10 of them- I made sure they were comfortable. and than about 20 minutes later the other 2 showed up. They tried to finagle themselves at the table but there just wasn't enough room. The girl ended up buying her friend a few drinks and then the late couple left. It was weird to see them throw their friends under the bus like that.

Then we had another two 7-tops, then another walk in 7, and then a whole lotta 2 tops. The wait was never too long for anyone though and everyone seemed pretty happy. Oh, except for A6- Gretchen. She's a regular, but tonight they were just a little off- seemed upset about everything, or aloof too. They had ordered the yakiniku and we had just run out so I had to go over and talk to them because when Lindsey told them the bad news they got real attitudy with her. There was a couple at the table that was really nice, but Gretchen and her husband were not nice at all. Neither was the older woman with them. But I smiled and explained the situation the best I could and we sent them another Yakitori on the house. The make matters worse, Gretchen marked the wrong rolls on the card- Lindsey still had the card when she tried to dispute it with her, and Lindsey showed her on the card that she ordered the fat samurai not the tarantula. Gretchen seemed to not trust it, but Lindsey offered to get her the right now. It was a strange situation. I think this cold weather has people's brains all screwy or something.

Specials?
Apple Pie Gyoza : 8 sold
Feature 1- Tuna Ceviche 18 sold
Feature 2-  Kanikama croquette 7 sold

3 Staff members that stood out (why/how):
*Miho was a little off her game again today, but apologized profusely, in Miho fashion. It was the first time she's worked sushi bar in a while, so that is probably why, but she said she will be sure to focus on work and now get sidetracked. I'm sure she'll turn it around. She always does.

Any VIP's in?

Comps& Void Detail:
voided 3 yakiniku-86'd
voided seaweed salad sophia forgot
voided miso soups for miho forgot
Bday dessert
 Promo Buzztables

R&M needs?:
The bulletin board in the bathroom hallway fell down- I need a picture hanging kit to put it back up or a stronger screw. That thing was being held up by itty bitty nails! I'm surprised it lasted this long.

86'd items/ need more?
Vince- kitchen paper will be in on Monday! 
Also on Monday AM the new water filler will be installed
I called Austin Industrial about the ice machine, since I had to order ice again. They told me it is an ice machine that holds 500 pounds of ice. I contested it, because there is just no way that thing holds that much. When the guys from King Daddy came in I asked them how many #s of ice are in those bags they empty in. And he said about 40-45 depending. I know for a fact (because I've seen it) that they can fit 6 of those bags in the ice maker and that fills it to the brim. Some simple math will show that that, is nowhere close to 500#. Any way, AI is coming out on Monday to look at the ice machine, but I'm also going to talk to them about what they told me. Because it's a crock.