Friday AM&PM 9.26.14

Written By: Cameron Stangel

LY Lunch Sales:$2279
Projected Sales:$2360
TY Lunch Sales:$2363
+/- :Beat projections by $3! Up 4% and $84 from LY lunch
Lunch Covers:134
Avg PPA:$17.63

LY Dinner Sales:$7185
Projected Sales:$7318
TY Dinner Sales:$6825
+/- :Missed projections by $493. Down LY dinner by $360
Dinner Covers:231
Avg PPA:$29.55

Weather: Awesome. Mid-high 80's...to a nice cool evening

Any Special events going on?:None

Who worked?:AM: Krystin, Kate, Jason, Lynn, Hiroe (FR-TR), Ixchel (FR-tr), Ruthy (H), Johnathan (SA)
PM:Dusten, Alex, Johnny, Sayo, Sophia, Krystin (H), Diana (H), Kaori (FR), Jason (SA), Lindsey (CT)

Flow of Business, Cuts and Ticket Times:
AM: This morning was a typical Friday lunch. It seems like more people like to go out and splurge on lunch on Fridays, so we stayed pretty full and consistent. I did cut Krystin at 12:30 with a full section and because she was the only one on a double. I went 2 on at 1:15 and just down to Lynn at 1:45. I had an issue with an incomplete party, the joiner was about 10 minutes away and I said we couldn't sit them until they were complete and the gentleman got sassy quick and I told him that if he was complete we still couldn't sit them since we were full at the time and didn't have any tables available. I don't know, after that he was just pretty rude and laughed while I was talking to him and cut me off asking how new I was, since he didn't believe I knew what I was talking about...pretty frustrating, since he was just mad about the table situation I don't think he needed to personally come after me with remarks like that but oh well I just smiled and sat them as soon as they were complete. I assume they left happy since they didn't say anything else.


PM: Tonight started out great. We were full and on wait at 6:15pm and remained on a steady wait until 10:15pm Tonight started with its usual early evening date night crowd, so lots of 2 tops and then as the night progressed we had lots of 3-6 tops. Everyone stayed busy and really steady. I had a reso at 5pm which ended up being 45 minutes late to be complete. I explained to them our policy and had to put them in the back B's since we had another reso right at 7pm. They apologized and understood and had a great dinner in the back B's.
Something strange...Dusten had 2 at S-11&12. Really nice and friendly. Every time anyone went to them they said everything was great, thanked us on the way out and tipped Dusten well....When we went to buss their table, they barely touched their food! a gyoza, yakiniku, fish and chips, and salmon sake practically left whole and untouched. They paid cash so by the time we could have asked if anything was wrong (realizing they were leaving ) they were already gone! Dusten said they were super happy and nice, it was just very odd how they didn't eat anything..
Anyways...the rest of the night was great. Went 3 on at 9:45, 2 on at 10:30. Steady night.

Specials?
Iwashi-7
Ceveche-12
doughnuts-2


3 Staff members that stood out (why/how):
*Sophia was great. She got the 7 top in the back B's after they missed their reso in the party room. They took up most of her section and ended up staying 2+hours but she never complained once. On her down time she helped everyone out. Once that group finally left she did a great job turning the rest of her tables to make up for the lost time.
*Johnny rocked the party room, we even had a 7 top walk in and he was super eager to make sure he was able to help. He was a great  team player and had a bunch of positive energy tonight.
*Everyone did great tonight, its refreshing having everyone come in for a Friday night shift where no one was on doubles:):) everyone was fresh faced, well-rested and ready to work!

Any VIP's in?

Comps& Void Detail:
$10 Kome
3 Birthday desserts
misring croquette
void beer works, guest change mind
misring shrimp tempura
void seaweed salad wasn't made

R&M needs?:
sushi bar needs a new toaster oven! The new one broke and we had to use the old back up one.

86'd items/ need more?
Champagne flutes!!! We ran out so many times tonight and not even due to dishwasher, just so many people drinking at once we couldn't keep up...