Sunday AM 9.7.14

Written By: Elizabeth

LY Lunch Sales: This day last year we were closed. I believe we went kayaking and ate at Thai Fresh. Those were the days... :)
Projected Sales: $2140
TY Lunch Sales: $2074
+/- : short $66 projections. Up 100% over LY :)
Lunch Covers:128
Avg PPA: $16.20

Weather: Warm, humid.

Any Special events going on?: Football! Go Eagles. The dumb Cowboys play at 3:45. FYI Next Sunday the cowboys game is at noon, so we might see an affect on our business, though Sundays are generally very "family' oriented, so I can't imagine it will put a damper on it too much Wish I had notes from last year about this.

Who worked?: Krystin, Joel, Alex, Kate CL (All doubles!) No host, Ruthie emailed me at 4am to tell me she was stuck in Houston and unable to make it to work because her car is broken. Jason SA, Mandy FR

Flow of Business, Cuts and Ticket Times:
It started out slow. Real slow. By 1:30 we still hadn't had any kind of pop, the restaurant wasn't even close to full and was emptying faster. So I cut down to Kate and Joel. Then, around 2:10 we got a pop and by 2:25 we were on a wait. Very unusual for a Sunday. Also unusual, the number of large parties we had. Let's see,  an 8, a 7, a 10, a 7, a 6 and another 8. Yeah. Two of the parties were earlier, but then the 10, 7, 6, and 8 all came in after 2pm. It was very intense. And normally wouldn't have been too big of a deal had we had a host, but since I was doing double duty and hosting and managing, it was very stressful. Lots of kids and then the token screaming child. Alex and Krysten stayed on for a while just helping Joel and Kate, they were in fact very helpful. Krysten was helping me seat tables when I had to put my manager pants on, and Alex was helping with drinks and things. Without them the shift would have gone to the dark side.

Towards the end I had table A1 sit, a girl I've seen here before. She asked Joel for the sushi lunch but instead of the pieces of nigiri that came with it, could she have all salmon. He abruptly said no, but then she said she had done it before, so he said he would ask. She was upset with his initial response when I talked with her, she didn't like that he said "No" right away. In his mind it made sense, he knew what Toshi would say, but he needs to deliver the bad news in a better way (which is the conversation I had with him). I went over to the table and talked with her, I apologized for Joel, and she seemed really upset with having him as her server, so I put Kate on the table. In the end, she got the sushi lunch with the normal fish on it. I didn't see why we couldn't use salmon, since it's the same price as everything else on the nigiri pieces, but Toshi said no, and No means No :)

Otherwise that was the only hiccup all day. Not as bad as I thought it was going to be.

3 Staff members that stood out (why/how):
Krystin and Alex, like I said, stayed a while afterwards and helped out immensely.

Kate was also very helpful in her downtime in the beginning of the shift.

Any VIP's in? Harmon, his wife and baby were in with 8 members of their church group.

Comps& Void Detail:
Kome Bucks to Krystin and Alex for being super teamwork players
regular makani

R&M needs?:
The nozzle to the hose is missing. Anyone know where it is???
I created a username and password for Pandora for the store. It is currently logged in, so please add stations accordingly.
Username: info@kome-austin.com
Password: 4917a1rp0rt    (those are a one and a zero in the airport word)

86'd items/ need more?