Friday AM 9.12.14

Written By: Elizabeth

LY Lunch Sales: $2460
Projected Sales: $2490
TY Lunch Sales: $1733
+/- :  -30% to LY and short $757 of Projected
Lunch Covers: 108
Avg PPA: $16.05

Weather: Warm- impending rain.

Any Special events going on?:

Who worked?: Sayo, Lindsey, Alex, Lynn CL. Mandy Host, Kaori FR, Jonathan SA

Flow of Business, Cuts and Ticket Times:
Started out pretty good and we were full by noon, but then it hit a lull, so we never went on a wait. Had a few impatient incompletes, but other than that nothing was too bad. Had an interesting couple at B5- an older OLDER gentleman and a younger, slightly attractive woman. She didn't know what she wanted to order and kept asking Lindsey a bunch of questions and finally Lindsey ordered her the Kitsune Udon. But when it was brought out she said that wasn't what she was trying to order...long story short I went to talk to her. Quite the high maintenance woman she was. She said she has eaten here 3 times and the first time the waiter got her the [Hiyashi Chuka] and she went on to explain it, and I said, "oh the Hiyashi Chuka!" and then she went on to explain the second time and then this time. I told her that it was the Cold Ramen Hiyashi Chuka that she wanted, and that wouldn't be a problem. She made it seem real difficult though. So I wrote it down for her on a business card, gave her the card to keep in her wallet for "future reference" and showed her where it was on the menu "for more of a visual" so she could order it with ease next time. The kitchen made it on the fly. All the while her husband continued to eat his sushi lunch (not very gentlemanly if you ask me). I brought it out to her in a hurry and she said that now that her husband had finished his lunch she needed to take hers to go and asked if I would box it up for her. Which I gladly did. In the end they still left Lindsey a 20% tip, but man was that just a bizarre vibe I got from her. Other than that, lunch went off without a hitch!

I cut down to Sayo and Lynn by 1pm since it was starting to die down after our second 12:35 pop, and then at 1:30 cut to just Lynn as it died down even further.

3 Staff members that stood out (why/how):
*Alex spoke to me about not wanting to wait on Old John anymore because of some actions he did that made her uncomfortable and also some things he said to her that also made her uncomfortable. Oddly enough he came in for lunch today. I sat him in Sayo's section and told Alex she didn't have to talk to him. It was a strange vibe.

* Sayo didn't know A6 was her section and it sat for a while before she greeted them. It was 3 ladies that seemed a little irritable, but I checked on them later and they were fine.

* Mandy is doing great. Needs very little direction

Any VIP's in? Old John

Comps& Void Detail:
Udon Guest Changed Mind for Lindsey's B5, Makani, nothing out of the ordinary other than that.

R&M needs?:
Cameron just replaced the air filters. Thanks!! I will order more for next month.

86'd items/ need more?