Thursday PM 9.4.14

Written By:Cameron Stangel



LY Dinner Sales:$2925
Projected Sales:$3510
TY Dinner Sales:$4081
+/- :Beat projections by $577. Up 40% and $1162 from LY dinner
Dinner Covers:149
Avg PPA:$27.43

Weather:Hot, humid, rainy

Any Special events going on?: None

Who worked?: Dusten, Sophia, Kate, Naoto, Lindsey, Ruthy (H), Ixchel (H-tr), Jason (SA), Hiroe (FR)

Flow of Business, Cuts and Ticket Times:
Tonight was the first night this week that actually started to bounce back and look like a regular night since this past holiday weekend. It seemed like people are actually starting to come back out again from their post Labor Day hide out, even despite the weather!
We started out pretty good during the 1st hour for HH and then we were on wait by 7:45. A short wait, but a wait none the less! At 8:15pm we only had one table on wait but everyone had fairly newly sections so I cut to 3 on so, gradually, when those tables leave they would be nicely integrated and resat with the 3 on sections. This usually works well except tonight we had a bunch of campers, many over 2 hour tables! So, everyone stayed almost until the end anyways, but those who were cut did help out a lot. It slowed down a lot and I went to As and Bs by 9, and gave Dusten everything at 9:40pm. We didn't get any late pops or big tables walking in, but the flow of business is a definite increase from the last few days.
When we first started out we had 2 different tables confused on our seating policy....I went over with Ruthy and Ixchel the best way to talk to these people about his but sometimes they just don't understand. I know its difficult to see a 1/2 full restaurant and not be able to sit down, but I just wish people would listen to our reasoning...sigh, but until that happens everyone knows to remain positive, smile, and thank them for understanding. All these tables are always the same too, real sassy when they have to wait but very happy and apologetic when they are leaving.

3 Staff members that stood out (why/how):
Ixchel finished her training and I am very confident she will be a great asset to our team

Lindsey, dispite being on a slow double, remained positive and helpful, because that's, unfortunately, just how some days are.

Kate remained calm after being triple sat 4 tops and was able to calmly ask for help when needed.
Any VIP's in?

Comps& Void Detail:
voided a ika&uni&tobiko because a customer meant to order the fat samauri (...?) Sophia repeated the order back to them but when she brought it over they looked a little scared on what they may have ordered and by looking at their ticket, they for sure did not mean to order that. The samuri was made and they were happy
buzz table promo
voided a crunch dynamite, misring supposed to be a spooky
F&F to Dustens old classmate friend
R&M needs?:

86'd items/ need more?