Sunday, September 7, 2014

Sunday 9/7/14 PM recap

Written By: Dusten

LY Dinner Sales: CLOSED LY
Projected Sales: 4160
TY Dinner Sales: 4932
+/- : 772 over projected
Dinner Covers: 167
Avg PPA: 29.53

Weather: Amazing. High 80's with a slight breeze.

Any Special events going on?: NFL something-or-other 

Who worked?: Joel, Krystin, Kate, Alex, Clair CL, Ruthie Host, Jason SA and Amanda FR

Flow of Business, Cuts and Ticket Times: Pretty mild day. We started with a few tables right off. Filled up around 7pm and went on wait for about an hour and 45 minutes. We had a reservation call in for 9pm. We tried to get them to come in at 8pm. We compromised at settles for 8:30. They called at 8:45 and said they'd be in at 9pm. Kinda funny actually. Anyways, they spent about $360 and no problems getting the "all in" at 10pm. I cut Kate and Joel just as soon as the party came in. I cut Krystin at 9:30pm and Alex at 9:40pm. Nothing really out of whack with the ticket times.

There were a couple of flubs that could have been handled a bit better but nothing to the extreme. A Okinawa donut went out to Joel's table that wasn't right. Daniel used the wrong batter or something? It should've been pulled from the table faster and replaced. By the time we got it from them, they didn't want a new one so I comp'd it and gave them $10 kome bucks. There was another incident with a small omakase sashimi that one of Clair's tables ordered. Toshi mistakenly sent them a smoking sashimi. I asked him to send them 9 sashimi pieces (3 diff fish) to make up the difference on the omakase sashimi. Clair explained the situation to the table, but didn't quite word it the right way. I wanted her to apologize for the delay on the remaining pieces and that the Chef sent them a smoking sashimi as a bonus. They ended up thinking they were owed more pieces and the smoking sashimi was free. Haha. Silly college kids.

3 Staff members that stood out (why/how): Amanda was on point mostly and receptive to pointers on efficiency and how to help out the front. Clair did a good job as the closer tonight. Dangerfield went to the wrong jobsite and got a ride here with Naoto. Don't know if he should be in trouble or not?

Any VIP's in? John, The Guy That Sits at the Sushi Bar and Orders Kitchen Food, Star Long and Fam. Some regulars.

Comps& Void Detail: $10 K-bucks to the dessert Table and a Comp'd OK Donut, $10 K-bucks a guest brought in., Fat Samurai misring, 3x buzztable edamames,

R&M needs?:

86'd items/ need more?

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