Sunday, September 17, 2017

Sunday 9/17/17 PM

Written By: Dusten



LY Dinner Sales: 4899
TY Dinner Sales: 5090
+/- : 4% over LY and up by $191
Dinner Covers: 188
Avg PPA: 27.07

Weather: 90's by day. high 70's by night

Special events?: Ruthy returns to her home planet? Her last shift here. :(
20% sales for sushi rolls to Hurricane relief charities


Who worked: Cindy, Ruthy, Renee, Grace, Clair CL, Annie and Jenny H, Kelly Cktl, Hiroe FR and Beorn SA

Flow of Business, Cuts and Ticket Times: Large pop at opening. We filled up in 30 minutes. Stayed on a solid wait until about 8:15. Things looked to be dying off then so I cut Cindy and Kelly. I waited to see if we'd get a pop, never can tell these days. I cut Ruthy at 8:50pm, Renee at 9:20 and Grace at 9:45. No ticket time issues. Sushi bar and Kitchen got hit pretty hard early on and powered through. People came hungry. No ticket time issues. If something needed prioritizing, it was the next item out.

Specials: 7 ebi chili, 7 yasai salads, 4 aji sashimi, 15 nigiri sets, $2245 in rolls sales- that ought to make for a respectable donation!

3 Staff members that stood out (why/how): Ruthy crushed everyone in the sales contest... pushing the specials. Everyone did their best and we sold out of everything but the nigiri set.

Jenny is making progress in becoming more outgoing, but plenty still to be made. We are a loud and noisy place. I noticed a couple of times she was waiting to be part of the response to the initial "Irrashaimase," rather than being the first to call it out. She still belts it out when she has her rhythm. I let  her take the last hour of service alone, but we barely had any new customers.

Renee and Clair seem to be affected by their outside stresses. Maybe they just like to vocalize what is bothering them, which is fine. I mentioned to Clair when she was venting to me about an issue outside of work, to be careful to not carry that tension to her table. As a friend I want to help her, but as a manager I can't let her take something out on a guest. She understood the distinction, and maybe that helped her at least concentrate on her work.


Any VIP's in? Ruthie's Regulars ( Her "Parents"),
Sao and Gabe.
Kazu of Fukumoto,
Krystin with Derek

Comps& Void Detail: FNF for Kazu,
FNF for Sao and Gabe
Kome Bucks for Ruthy's last meal and winning the sales contest
Kome Bucks from Derek
EMP day off for Krystin, Derek
Bday Parfait
Bday Fried Ice Cream (2X)
Bday Taiyaki

R&M needs:

86'd items/ need more: Ruthy Pickle Tincher

1 comment:

  1. Tonight there was new employee who did not know about employee parking and left his car at our customer parking. (Dusten found him and he moved his car), which I wonder if we have some kind of small new employee orientation. I can't remember if we decided to do it or we did it before and not anymore.. but I prefer the department manager sit down with new employees at their first shift and go over the employee handbook if we do not have employee orientation currently.

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