Written By: Leary
LY Lunch Sales: 2374
TY Lunch Sales: 3606 ($303 shy of the am record)
+/- : +1232, 52% !!!
Lunch Covers: 200
Avg PPA: 18.03
Previous Days Labor: 18%
Previous Days Comps: 4%
Controllable Comps: 1%
Weather: Sunny, nice day
Special events?:
Who worked:
Krystin, John, Sophia, Johnny Cl, Annie H, Hiroe FR, Cal SA
Flow of Business, Cuts and Ticket Times:
Slow start, and then we got hit with a big pop at 1230. 4 5-tops walked in within 10 minutes of each. Walk in 7-top shortly after that. The wait hit 35-40 minutes a little after 1. Thought it might slow down a bit when the game started, but we stayed pretty steady until close. Started clearing the last 10 minutes of service
Had a snag with a couple of tables. Had a printer jam at the sushi bar, and Toshi said he let the staff know, but Johnny was never informed. Had S1 and S8 tickets get lost, and both tickets were over 30 min before Johnny realized the sushi bar didn't have the tickets. We rushed the orders out, but S8 didn't get their food for over 40 min. I comped S8's roll and pieces, and gave S1 half off their bill. They were understanding when I explained the situation, and appreciated the discount. I followed up with Toshi about always letting the floor manager know when there is a ticket jam so we can do our best to track down the orders that might have been missed before it gets too late.
Had a guest drop a plate of nigiri at A6, and when I went to clean it the kid said it was set on the edge of the table hanging off. It was 5-top, and the table was a little cramped with items. Sophia said it was all the way the table, and I wasn't going to argue with the table so I comped the replacement item to spill.
Specials:
3 Staff members that stood out (why/how):
Any VIP's in?
Kelly with a friend
Barron's wife
Comps& Void Detail:
FNF for Barron's wife
$10 kome bucks
Spill for fallen Nigiri
R&M needs:
86'd items/ need more:
Ran out of pints and ramen spoons today. I'm grabbing some pints after work, and I asked Vince to order more spoons form Minamoto
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