TUE PM 9/26/2017 RECAP

Written By: Devin Steuerwald

LY Dinner Sales: $5076.00
TY Dinner Sales: $4744.00
+/- : -$332.00, -7%
Dinner Covers: 172
Avg PPA: $27.58


Weather: rain, lots and lots of rain.


Special events?: Asahi draft night


Who worked: Patrick, Mandy, Lindsey, Zayn, Clair, Calvin SA, Melody H1, Annie H2, Hiroe FR

Flow of Business, Cuts and Ticket Times:
Rain made for a slow start, didn't get on a full wait till 7:05. and stayed on a 30 min wait till 9pm. quote times were all great tonight. cut H1 @ 9:15 and went three on the floor. then 2 on at 9:30 till close. No long ticket times.


-Lindsey had a 3 top at A7 that had looked us up on Yelp pics and wanted a bunch of things off the lunch menu. Lindsey explained we didn't offer ramen or any soups besides miso at dinner. they then showed her pics of the lunch rice dishes, again she explained to them that those were all lunch items and we cant make them at dinner. they asked for anything with noodles and she showed them the Tempura Zaru-Udon they ordered 3 of them. When they get to the table they sent them back because they wanted soup. I then went over to the table to talk to them and while we are talking a member of the party gets up grabs a soy sauce dish of the sushi bar and goes over behind the sushi bar and asks for wasabi. i followed him over and politely asked him to sit down and if he needed anything to please ask his server. I told Lindsey to be very careful with them the rest of there visit since they had their yelp app pulled out. I also sent out a dessert as a way to say sorry they didn't get to order the dishes they wanted and talked with them at the end of their meal. I told them about the new restaurant and that we would might offer ramen all day when we move. they left happy.



Specials:
*Ebi Chili- 5
*Nigiri Set- 4
*Whole Aji- 1

3 Staff members that stood out (why/how):
-Melody is a great Host! she has everything down and does a great job. She told me that she didn't get her last training meal on her last shift and that Leary said she could have it today.

- Mandy was on her game tonight, hustling picking up extra tables and getting a 5 top in the party room before her 8pm reservation.

- Annie did a deep clean on the wooden artwork in the back bathroom, also the baseboards in the back bathroom while it was slow.


Any VIP's in?

Comps& Void Detail:
* Guest changed mind- see above notes- $33.00
*F&F- Kelly D- $8.00
*F&F- Kelly D- 62.25 ( i used the wrong comp, my fault)
*training meal- $13.00- Melody

R&M needs:

86'd items/ need more: blue fin tuna