Saturday PM Recap 9/16/17

Written By: Chelsea

LY Dinner Sales: $8510
TY Dinner Sales: $7700
+/- : 10% or $810 under LY
Dinner Covers: 278
Avg PPA: $27.70

Weather: 'twas a warm evening.

Special events?: Music Video Festival, UT Game, Boxing Match on TV

Who worked: Ruthy, Clair, Renee, Krystin, Dusten CL, John Cktl, Hiroe FR and Beorn SA, Alyssa training Jenny and Kelly D Host.

Flow of Business, Cuts and Ticket Times: Started off steady. Didn't fill up until about 5:40, it was one in one out for a bit, went on a wait around 6:30, then the wait started picking up around 7, and it was an hour by 7:30. Still an hour at 8:30, only started dwindling just after 9. By 9:30, there was just a handful of tables left and it seemed like Alyssa and Jenny could handle it, so I cut Kelly. Went 3 on at 10, as there were only 3/4 tops on the wait. Went 2 on at 10:20, then let Dusten take over at 10:45. Ticket times were good.

Specials: Ebi Chili - 9, Yasai Salad - 13, Whole Aji - 1

3 Staff members that stood out (why/how):

- Jenny did well for her last training shift. She is still a bit soft spoken but Kelly made a point to highlight the importance of speaking up. I did have to chat with all three of them at one point. There were a couple instances when I would walk up to the host stand, and there would be a customer either waiting to put in their info or that was waiting after receiving the text, and all three hosts would have their faces in the iPad, trying to organize or something. I immediately acknowledged the customers and put them in or took them to their tables, and reminded all three to always be looking up and acknowledging the customers' presence when they come up to the stand, regardless of what they were doing.

- It was an oddly smooth shift, although we were full and on a wait most of the night, it didn't have that rushed, fast paced pace that Saturday night usually has. The tables were taking their time, and it flowed smoothly yet slowly. A few of the employees noticed that it was odd as well.

- Ruthy got a little silly a few times during the shift, but kept it together for the most part for it being her second to last shift with us.

Any VIP's in? One of my old team members from HomeAway, Hannah. Just a few familiar faces other than that.

Comps& Void Detail: 4x Birthday dessert, I bought Hannah a couple glasses of sake and a veggie temp appetizer, void king salmon sashimi (86'd), Earth Wind Fire and Superfly (both accidental double taps)

R&M needs:

86'd items/ need more: sake toro sashimi, Japanese Uni, Katsuo, King Salmon, low on iced green tea, please limit for employees.