LY Dinner Sales: $7555.00
TY Dinner Sales: $8071.00
+/- : +516.00, +7%
Dinner Covers: 272
Avg PPA: 29.67
Weather: Sunny Currently with a high of 92, clear tonight with a low of 72
Special events?: Friday night
Who worked: Krystin, Renee, Johnny, Kelly, Dusten. Kelly d host 1 and Annie host 2, Alyssa CT, Beorn SA, and Brennan FR
Flow of Business, Cuts and Ticket Times:
Started out slower, for a Friday, we didn't get on a full wait till 7pm, but the wait got up to an hour+ wait by 7:30 Stayed on an hour+ wait till about 9:30 when it started to come down around 9:45 pm, we got off the wait by 10:30. Cut Alyssa and Kelly D. Went 3 on at 10pm and two on at 10:30. Ticket times were all fine, no customer complaints.
-had a neighbor come in and tell us that someone was blocking her driveway and she couldn't pull in. we went table by table until we found the owner of the car and asked them to move. I gave the neighbor a $10 kome bucks card to say we are sorry. she seemed happy.
- Reservation @9pm Aaron Lemke, was supposed to be 10 people, they showed up with 5 people. Claiming that Leary didn't tell them about the reservation rules. I told them that the GM made their reservation and he is very thorough when taking reservation and that all of the rules are agreed to before we take their CC info, and that they also got all that info sent to them in an email. I explained to them if they couldn't get at least one more person that we couldn't honor the reservation. They then asked someone outside if they wanted to join them, to avoid any other confrontation we sat the group of 7 in the party room.
Specials:
-mabo tofu- 10
- Yasai Salad- 15
-Nigiri set- 14
3 Staff members that stood out (why/how):
- Johnny stayed on point all night, helping everyone out all while owning his section.
- Beorn was very helpful and in a great mood tonight. He was every where he needed to be helping out all night!
- Staff as a whole had problems with gravity tonight. Lots of drops and spills. Nothing on any guest or anything we needed to take care of.
Any VIP's in?
-Alton
-Susan and paul
Comps& Void Detail:
- Alyssa spilled a tray of drinks out side, not on anyone. spill comp $32.50
- Guest changed mind- Guest sent back a Saba-yaki becuase she said she didnt feel well and the smell of the fish was making her feel worse. $10.50
-Friends and Family- friend of Johnny Alton.
-bday- $5.50
R&M needs:
- Ice machine has some black mold in it, we found some in the ice.
86'd items/ need more:
-down to 2 cans of green tea
-toro
-Sake toro
I checked the quality of those saba personally and it was great. I assume she didn't expect the fishiness of saba. Keys make sure we are explaining that it is blue fish in the same family as sardines, anchovies, mackerel and is a very oily fish. (Johnny claimed he did).
ReplyDeleteGreen tea in can will be in tomorrow (Sat)
I want to explain to sushi team the importance on spraying out the dish sink after spraying their dishes off. Dish station was very clean them left with food crumbs all in the sink and dish machine left on with water in it.