Monday 12/22/14 recap

Written By: Dusten

LY Lunch Sales: 2610
Projected Sales: 2578
TY Lunch Sales: 1881
+/- :-$729 under projected, and down 27% from LY
Lunch Covers: 122
Avg PPA: 15.42

LY Dinner Sales: 3924
Projected Sales: 4260
TY Dinner Sales: 5709
+/- : $1449 over projected and up 45%(!) from LY
Dinner Covers: 196
Avg PPA: 29.13

Weather:Cloudy with occasional sun. Kinda nice.

Any Special events going on?: First Day of Winter.

Who worked?: Joel, Mandy and Krystin all doubles. Sophia AM Closer, Jason AM SA, Hiroe double FR, Kaori PM SA, Dena PM host, Stephanie PM and Camacho PM Closer.

Flow of Business, Cuts and Ticket Times:Lunch started off with a crowd waiting outside. Then they left and we died out pretty significantly. I held out to see if we'd get another pop. We did nearly fill up again after 1pm, but nothing crazy. Several tables wandering in right up until we closed kept us steady for a short while. I cut Mandy at 12:50pm. I think I cut Joel at 1:15 or so, and Krystin at 1:45. It was difficult to keep track, because again today we didn't have a host. Junko called in sick. She'd released her shift and sent out a message to those who might be able to cover but no one did. She sounded pretty rough on the phone. Lots of people calling about holiday hours and beverage deliveries coming in too.
Dinner started out the same. Had 2 6-top tables walk in as well as a few other 2-top parties. Mandy and Kristen handled the slight rush well. I stepped in and helped when they needed but they did fine. Joel came in and helped out until he got a few tables of his own. We went on wait maybe a little before 7pm and stayed on until at least 9pm. As soon as I saw signs of the crowd waning I cut Mandy and Joel. Krystin was cut at 9:15pm. Stephanie at 9:45pm.

 Specials?

3 Staff members that stood out (why/how):
-Krystin and Joel were great during lunch. Both sold at least 5 bentos, and both busted their humps around the restaurant. I held my "We're short handed, so whoever helps out the most get Kome Bucks" contest and they both did so much that they both got something. Jason was a huge help today as well. I wanted to take care of his lunch, but he didn't order so I gave him some Bucks as well.
-Mandy killed it for dinner. She was turning her tables in a frenzy. She sold a bottle of Red Maple after bringing samples. Actually there were a lot of bottles going out. She did screw up on the computer charging a credit card the wrong amount. I advised her to slow down a bit and focus on the details again. Her sales were over $1300 and she was second cut.
-I saw Stephanie, Camacho and Mandy all selling large bottles of our premium sakes. Not that the others weren't trying, but those three sealed the deal.
-Camacho brought to my attention a real lack of attention to detail when it comes to resetting tables. He mentioned the placement of the chopsticks and all look very sloppy. I know I've personally gone over all of this with Dena. I'm not saying she isn't the one doing it, nor am I putting it squarely on Kaori. But attention should be paid to these small things and their importance to all should be over-emphasized... even in a rush.
-Dena did quite well on her own. She needs a lot of polishing but she hung in there and was not afraid to ask for help when she needed it. She took direction well and I feel is making steady progress.

Any VIP's in? Shawn of Parkside and his daughter sat at the sushi bar for dinner. Jackie and her roommate Dena came in for ramen. Ally and a friend came in for dinner. The Australian cowboy and his girlfriend that order the topo chico, the kukicha and possibly 4 other beverages at the same time (slight exaggeration) came in. Some other familiar faces.

There's a white Honda that will be retrieved in the morning. Owner name Carmen Llanes (512)633-4312

Comps& Void Detail:Party room found a hair in their ramen. Honestly it looked like Mandy's. Her hair is pretty distinct, but everyone said she wasn't in there and didn't run any food in there. EWither way, the customer pulled a long kinky blond hair out of their throat and ate their ramen in spite of it, so I comp'd it. sm bottle of kanbara misring. sm omakase sashimi misring. guest changed mind over a sapporo. comp'd a sake kasu yaki that was rung in for a remake.

R&M needs?: Patrick was here buzzing in my ear about, "that's as good as it's gonna get" with the heaters... Something about the machine pulling all the power we can give it. It has the capacity to do more, but our wiring and breakers and all simply can't support our climate control needs.Sounds familiar.


86'd items/ need more? Need new squirt bottle for cleaning.