Written By: Elizabeth
LY Dinner Sales: $6269
Projected Sales: $6571
TY Dinner Sales: $5082
+/- : -19% LY and -$1489 PS. This day last year was the day before NYE, I think because LY NYE was on a Tuesday, a lot of people took Monday off.
Dinner Covers: 172
Avg PPA: $29.55
Weather: Warmer during the day, chilly at night. Supposed to get colder overnight too.
Any Special events going on?:
Who worked?: Dusten, Krystin, Joel, Johnny, Camacho CL, Alex CT. Dena started to train Grace, then Stephanie finished. Kaori SA, Hiroe FR.
Flow of Business, Cuts and Ticket Times:
Slow to start, but filled up by 7pm and went on a 30-45 minute wait. Had a walk in 6 top, then two walk in 5+ a baby tables, that actually ended up sitting right next to each other (A3/7, A4/8) along with the 6 top at 7pm reso in the PR. Everything ran smoothly, we never over or underquoted, never had crazy long ticket times, not a disgruntled guest to be found. Lots of people not willing to wait though, had a few people turn away when we said 30-45 minutes, and then some no shows that were on the list.
Cut Dena around 8pm because there were too many bodies at the host stand and too many people just standing around. So that is when Grace and Stephanie took the helm. It was good, Grace seems to be picking up really fast and seems very comfortable at the host stand.
I cut Dena mostly because I couldn't stand over-hearing her talk about how much she has worked. Over the course of the last 3 days I have heard her complain and complain and complain to other servers and anyone willing to listen, about how much she is working. In the grand scheme of things she isn't working that much and is only working 3-5 hour shifts at a time anyway.
Cut Dusten at 8:45, and went down to just 2 on by 9pm.
Had one issue with a Tori Teba again- the blood thing. Took it back to the kitchen, showed Daniel and Take, and they remade a new order. I comp'd the order S6/7 were happy.
These next few days we have a lot of doubles, and a lot of people working their 6th or 7th consecutive day in a row, so I'm having contests for each shift to help inspire them to work hard and also to use as incentive. Tonight I had a "Beer in a bag" Contest- anyone that breaks $300 in Alcohol sales gets to pick a beer from the bag (I bought 5 cool "Big" beers at HEB today for prizes) No one beat $300 tonight but Joel had $221 in sales so I gave him the prize of picking one. I have 4 more to go, so this should last me until my last double on Thursday. I'm also going to give things away like some of the gift cards we have in the safe, as well as some bottles of Chandon or Cava on NYE. So if anyone has any contest items they would like to push, let me know.
Specials?
3 Staff members that stood out (why/how):
*Joel was helping bus tables tonight in his down time, and I also saw Camacho helping out in the beginning of the shift when it was slower at the sushi bar. Johnny too. Great teamwork by everyone tonight!
*Nemo is definitely getting better on his station. Him and Daniel got a pretty hard push tonight and I never had any issues with getting food out in a timely manner (with the exception of that tori-teba, but I don't think that was much his fault as it was the quality of chicken?)
*Alex did a kick ass job tonight cocktailing. In her downtime she was prebussing tables and watering tables. Just staying busy in general. Great job.I bought her a farm salad for dinner.
Any VIP's in?
Comps& Void Detail:
Kit.Error for the aforementioned wings.
FNF but I forget why....(weird)
Training meal for Grace and Stephanie
Kome Bucks for Alex's farm salad
Recovery but not actually recovery for a bottle of spoiled Joto (Freshly opened, but it was curdled and sour!) and Recovery comp for a half a glass of Dance of Discovery that we finally sold out of. No more close outs left!!! yeay!!!
R&M needs?:
86'd items/ need more?
Daniel text Take about chicken for yakitori, and we ran out of rice balls as well as both carpaccios at the sushi bar.
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