Written By: Dusten
LY Dinner Sales: 4421
Projected Sales: 5010
TY Dinner Sales:3872
+/- :-1138 under projected and down 12% from LY
Dinner Covers:163
Avg PPA: 23.75
Weather: Wet and muggy. We had some guests from Seattle say the weather was gorgeous. I told them about the summertime.
Any Special events going on?:
Who worked?:Joel, Amanda, Sayo, Kate, Stephanie CL, Jason SA, Hiroe FR, no host
Flow of Business, Cuts and Ticket Times: Slow. We had a good pop up early on (6ish). Went on wait for about 30-45 minutes. Tables seemed to linger due to the weather. We went off wait at 7:30 and then back on briefly at 8pm. No ticket time issues. we had a single table for maybe the last 20 minutes of business. I cut Kate and Sayo around 8:20. Joel at 8:45 and Mandy at 9:15pm
Specials?
3 Staff members that stood out (why/how): I offered a couple of contests tonight. One was beating the sales goal. The other one was for $15 Kome bucks to who ever helped out the most. I kept tally of instances where servers would step outside their sections or typical duties and helped out with the bigger picture. Mandy killed it. She was everywhere doing nothing no one else couldn't do.
-Kate jumped right on me the very second she walked in the door with her helpful hints. This time she wanted to rearrange the server station so that the secondary hot water machine wasn't on top of the Asahi machine. Apparently she burned her hand during lunch on it trying to fill up a teapot when the first one was empty. I advised her to simply swap out the machines when the first one is empty. She just had her mind made up that the machine needed to be moved and we needed the red wine on top of the Asahi machine. I told her no. Other servers concurred with me. Her next gripe was that the water machine up there was too high for most of the short servers to reach. I reminded her that we had a step ladder for such problems. Jeez!
-When I cut Joel, he asked to keep a table that had just been sat in his section. No one objected, so I obliged. Not long after I realized that Sayo had run waters to the table and wasn't really sure who's table it was. Point is, If Joel is cut and his section wasn't full, I couldn't really see why he needed anyone to take waters out to his table. He certainly wasn;t in the weeds. He hadn;t even been double sat.
-Jason did a bang-up job as usual. He offered a bit of insight into the host stand shortcomings. He complained, as I helped him set up tables, that most of the hosts like to linger when they could be helping. We talked about the iPad's new charging setup and why the thing would possibly run out of juice so quickly. He and I both have noticed that there are a number of hosts that use the iPad to get on the internet. I really don't feel that is appropriate in the least. If they can read articles, they can help on the floor.
Any VIP's in? Michael, owner of Crazy Ricky's behind Hotel Vegas came in, as did the other owner at a different table. There were several tables that came in tonight that seemed to have overlapping social circles. So many people were wandering around and talking to other tables. It was a pretty cool phenomenon. They wouldn't all have come in if they hadn't all been talking about us! Friend of a friend named Vinny that works at Black Star came in. A regular named Laura with a small group.
Comps& Void Detail:I gave a FNF discount to the owner of Crazy Ricky's between him and his date they knew most of us. He'd come in with my best friend Ben, his date asked about sitting in Kate's section (she had been cut) and Joel was chatting with them for a while as well. 12% seemed appropriate. I wouldv'e rather sent them something, but by the time I knew about them, they'd already finished eating and didn't really want anything else. Voided a poisson cru to the same table: 86'd. Voided 2 hitachino beers due to a misring and the same for an order of fries.
R&M needs?:The server station couldn't get cooled down. It hovered in the 80 degree range despite the AC being set to 73-75. I don;t know if that is a result of our recent electric issues, or a problem with the unit itself. The back B's were fine. I couldn't find the old cord for the iPad so I left it up at the host stand. Doesn't seem like best idea. Can we simply shut that thing down at the end of the night? I can't imagine having it powered on continuously being good for it.
86'd items/ need more?we ran out of the poisson cru tonight.
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