Monday 12/15/14 AM

Written By: Dusten

LY Lunch Sales:1584
Projected Sales:
TY Lunch Sales:1923
+/- : up 21% from LY
Lunch Covers:113
Avg PPA:17.02

Weather: Sunny and Gorgeous

Any Special events going on?:

Who worked?: Mandy, Krystin, Sayo, Kate CL, Jason SA, Junko training Dena on Host and Hiroe training Sigelle on FR.

Flow of Business, Cuts and Ticket Times: Nice steady lunch. We filled up just after noon. Went on a brief wait a time or two. I cut Many at 1pm, Krystin at 1:15 and Sayo at 1:30pm. There was an issue with a ticket missing on a tonkotsu ramen for one of Kate's tables. I checked the send-time and it was the same as everything else they ordered... about 32 minutes prior. Kate said they were slightly perturbed, so I knocked off 50% via recovery discount. Beyond that it was smooth sailing through calm seas.

Specials?10x bento

3 Staff members that stood out (why/how):
-I like working with Sayo. I see room for improvement in her service, however that room gets smaller and smaller.
-Kate did well. She handled the last 30 minutes of lunch service with no problem. When she came to me with the tonkotsu ramen issue she hadn't already talked to the kitchen about rushing the order, which I thought was inefficient. But beyond that everything was fine.
-I like Dena. I can feel the staff taking her in, which isn't the true test, but certainly a good sign. She let me order the roll on her sushi lunch and tried the ika in the superstar despite it freaking her out a bit. Adventurism!

Any VIP's in? Dorcy of Hausbar, there were other regulars.

Comps& Void Detail:Recovery on ramen mentioned earlier, voided a sushi lunch that wasn't made- the guest changed their mind to the bento

R&M needs?:Last night Dangerfield got a new chef coat. That needs to be deducted from his pay.

86'd items/ need more?