Monday 12.08.14

Written By: Yours Truly, Elizabeth.

LY Lunch Sales: $1524
Projected Sales: $1680
TY Lunch Sales: $1600
+/- : +5% LY and -$80 PS
Lunch Covers: 88
Avg PPA: $18.81

LY Dinner Sales: $3424
Projected Sales: $3870
TY Dinner Sales: $3893
+/- : +14% LY and +$23 PS!
Dinner Covers: 143
Avg PPA: $27.22

For the day we ended up 11% over LY and $57 short PS

Weather: overcast morning, low 70's day, 50's night.

Any Special events going on?:

Who worked?:
Lunch: Mandy, Krystin, Alex, Kate CL. Hiroe FR. Sent Junko & Jason home early. See below.
Dinner: Joel, Clair, Stephanie, Camacho, Dusten CL. Ruthy host, Kaori SA, Hiroe FR

Flow of Business, Cuts and Ticket Times:
Lunch: Today was a very special day. A water main on Harmon bust, so around 11:45 we had no water. I called the water company and asked what was going on and they told me they were trying to contain it but our water would be off for at least an hour. With no water, we can no legally open, nor can we really operate anyway, so there was a 7 top waiting in the lobby I had to break the bad news to, then post a sign saying we had to close for the afternoon due to the water main break. The water came back on at 12:21, however I had already sent Junko and Jason home since I didn't think we would be able to reopen. So we were fully staffed, then I shot myself in the foot and were understaffed. I tore the sign off the door and chased down a couple that was leaving and had them come back and they were so excited. Lunch ended up being such a strange shift after that. We never got too busy afterwards, and I didn't know what to expect so I didn't make cuts until 1:15, and at 1:30 went down to just Kate and Alex. Also, Pandora for some reason went back to regular pandora and had Ads playing on it, so since I didn't know Take's itunes password and couldn't update the credit card, we just used Mandy's spotify account. We would have used mine but, oh, I forgot my phone at home.

During all of this I had Stephanie come in for her Orientation, she'll be back in tomorrow at 4:30 for her first training shift with Ruthy, then she'll be in Wed and Thurs AM to train with Junko.

I also had interviews this afternoon. Hired a girl named Dena, who seems really nice and very smart. She is coming in tomorrow at 10:30 for her orientation, then begins training Wed PM at 4:30 with Mandy and then Thursday PM she will open with Alley but then train with Krystin when she gets here at 6pm. Dusten, please see to it that Krystin trains her when she arrives, since Alley is still very new.
These two ladies should help fill the gaps in the schedule for next week. Phew!!!

Dinner: Dinner was less eventful than lunch, but just as slow. We went on a brief wait around 7:30 for a few tables, but nothing crazy. It was slow enough that I could pop out on the floor for a little while, check on things, then sit at the desk and get some work done, then pop back out on the floor, etc. I kept waiting for a bigger pop but nothing happened. Went 2 on at 8:45, and 1 on at 9:30. I cut Ruthy at 9:30 too. I believe the last table came in before that because I didn't seat anyone after that. Yeah. Mellow mellow mellow.

Specials?

3 Staff members that stood out (why/how):
*Kate, again being super helpful. Mandy was great at bussing tables today and helping all around, and Krystin did a great job of keeping an eye on the host stand when I wasn't there.
*Stephanie was helping bus other tables in her downtime tonight. Dusten was  helping a bunch too. teamwork 123!


Any VIP's in?
Lunch: Shane of Glazers, Kaila of Serendipity, The group from Blackstar Co-op were the 7 top I had to tell we were closed to. Tarra and Kelvin, Lindsey & Dan, Nagisa, Echo.

Comps& Void Detail:
Lunch: FNF for Kaila, Kome bucks for Lindsey, Makani for some of the ladies. Had to DNL a Miso Ramen for Echo of all people! She came in for lunch, first she stood in the service station and asked to order from me. i asked if she worked today and she said no, so I said she could sit at the sushi bar and order like a regular guest. She ordered the miso ramen from Alex, when it came out she said it was missing the kim chi and the pork belly. Alex said no that's the spicy tonkotsu, and she said that that is what she wanted, not the other one. So Alex re-rang it and I comp'd it to DNL. Had another lady order a Miso Ramen and changed her mind after it was made, so had another DNL. Then a void for a side of white rice.
Dinner:

R&M needs?:
Leaky toilet has been fixed. It had to be reset. It smelled gross too. The Custom sign guys will be here tomorrow or Wednesday to repair the lettering`
86'd items/ need more?
I need to check the trailer in the morning for more service station printer paper. Otherwise I need to order some.