Tuesday, December 2, 2014

Tuesday PM 12.2.14

Written By:Kayo

LY Dinner Sales: $3240
Projected Sales:$3690
TY Dinner Sales:$4138
+/- :+$448 Projected, +28% last year
Dinner Covers:143
Avg PPA:$28.94

Weather:Chilly 40's

Any Special events going on?:

Who worked?:Alex, Mandy,Lindsey, Kate, Lynn, Ixchel (FR), No SA, Ruthy host

Flow of Business, Cuts and Ticket Times:Started off slow, got on the wait around 7pm went all the way to 8:30. A lot of two tops.
The reservation of Mr. Mastumoto (regular)-Alex's table, ended little after 8pm.
They have ordered many things and drunk a lot too. After they got everything, one person joined late, and they were constantly eating and drinking. It was a part of my fault, but I was notified by  Ruthy at 8:52, that few people for next party ( 8pm) showed up already.
So I went in to the party room to let them know they should be ready to go ( of course, nicely...) then when I told them it was getting closer to the end of their time frame, they started to order more food ( like Ochazuke,,, soba,,, seems they were trying to order 1item per person) so I mentioned they only had 5 mins left and we would not be able to make it.
Mr. Matsumoto understood, but I wish the server could notify them 15-20mins prior to the end, so they could order.
I have already talked to Alex that we should let them know ahead of time, so it can give them time to order the last round. She did not think they would not order any more, because they still had a lot of food, and seemed they stopped eating, however at least many Japanese business men, ( which they were , tonight) tend to order carbo at the end of the meal, things like...  chazuke.. or some kind of noodle or rice dish.
So from now on, I want the server to check with the party 15-20min prior to the end so it will allow sometime to order more or get ready to wrap up their party.


Specials?

3 Staff members that stood out (why/how):
Lindsey: helped around here and there, bussing tables and getting ready since we did not have SA.
She has very good ears to hear things people wound her needs.
Ixchel: did great job running around and asking help if she needed.
Ruthy: again did a lot of bussing and setting up, suggested me the cut ( which I still forgot to think about it...) just be very helpful for me.


Any VIP's in? Neal and his two friends, HD family, The owner of Houndstooth, Take's regular whom I do not remember their name.

Comps& Void Detail:2 side miso ( guest changed mind), 1crunchy dynamite** ( ring error), 2 kaki fry (86)
**2 crunchy dynamite was voided first (during HH), then Mandy realized the customer only meant to do 1 of them, but when she found out it was after HH, so I was not sure how to treat it to bring one order back with HH price, instead, we placed 1 regular crunchy dynamite order and then, I found the closest discount code which could discount little over $1, so I did.

Old Kome $60 gift card from 2012, but since it was from HD, I decided to take it.
Also I sold two tea cups with my number. $10 total.
(which I figured it was not taxed... do you know why?)

R&M needs?:

86'd items/ need more?

No comments:

Post a Comment

Note: Only a member of this blog may post a comment.

Saturday PM 3/31/18 Recap (The Last One on Blogger!)

Written By: Annie LY Dinner Sales : $9115 TY Dinner Sales : $10606 +/- : + $1491 / + 16% Lunch Covers : 323 Avg PPA : $32.84 Weather...