Saturday PM 12/20/14

Written By: Dusten

LY Dinner Sales: 5397
Projected Sales: 5871
TY Dinner Sales: 6438
+/- : +$567 over projected and up 19% over LY
Dinner Covers: 233
Avg PPA: 27.63

Weather: Chilly and overcast, windy too.

Any Special events going on?: Last Saturday of Xmas shopping.

Who worked?:Clair, Krystin, Naoto, Stephanie, Camacho CL, Hiroe FR, Jason SA, Stephanie and Dena hosting and Miho cocktail server.

Flow of Business, Cuts and Ticket Times: Slow start. Didn't really pick up until about 7pm. I somehwta expected that as the malls and shopping centers I saw today were packed. We went on wait around then and stayed on a wait until 9:30 or so. I cut Miho, Clair and Krystin then. I cut Naoto at 10pm and Stephanie at 10:30. I don't recall any inordinate ticket times.  

Specials? 6 pork belly nigiri, 13 tsukiji sets, 6 tswukiji carpaccio, 3 clam specials, 17 poisson cru.

3 Staff members that stood out (why/how): Dena had some car troubles and complained of a back spasm around 9pm. I let her rest for a few minutes. She said she was fine to continue. Her car troubles amount to an exhaust leak that goes into the cabin of her car. A mechanic advised her to drive with her windows open. When she got here she said she had them cracked but that wasn't enough and had a headache. I told her to please be careful and it is better to drive with the windows down and be cold, than to be dead. Her and Steaphnie did very well tonight. I was sure to work closely with them at the host stand as we had a pretty hefty wait tonight.
-Naoto was and is always very helpful. I saw him in other people's sections pre-bussing, making more wasabi setups and just being an all around swell fella.
-Miho was great tonight. She always does her share and then some.
-Clair did well tonight. She picks up on subtleties that are very important. She cut off someone who was pretty tipsy. There was another party she had that had a surprise cake. No one was told it was a surprise but she figured it out without detection.

Any VIP's in? Some friends of Clair's came in. Our 9pm rez for 8 people turned into a 5-top. The head of the party I recognized and he was totally cool about the policies... even apologetic for not being at least a full 6. They were sat at a5 and totally fine. The Drako Clan.

Comps& Void Detail:Sriracha Bloody Mary voided- guest changed mind. Owner comp for clams to Take friend. The Drakos had a $15 Kome buck card. There was a misunderstanding between Krystin and her table over an extra scoop of ice cream. Rather than ask the kitchen about it, she just rang it in as a $1 upcharge. Vince brought the situation to my attention and I told her to tell the table it was a sepqarate "frozen treat" dessert  charge. The table was fine with that until they saw the portion size and then they said they didn't like it and didn't want it. I took it off their ticket and informed them that the ice cream is actually made in house and our pricing reflects the quality and care as well as labor and cost.They were pretty unfazed by all this as I expected. I just wanted to make sure they didn't think we were serving Blue Bell over here.
-I got a discount coupon from the La Dolce Vita event. It seemed suspect to me because it wasn't in color. It is on a sort of card stock... anyways I showed it to Take. He wasn't sure, but didn't mind extending the discount either. I've left it in the office for inspection. They expire soon anyways, but I was curious about it.

The kitchen used a carafe of the Sho Chiku Bai for the clam special. I wasn't sure how to ring that in or discount or what... so I'm just putting it here!

R&M needs?:-The front heater doesn't appear to be working. I'm not the best at being able to ascertain the volume of propane in the tank, but it doesn't seem empty.
-The ipod cut out twice during service today. I don't mean it stopped playing, it actually shut down and restarted, which took a while. I really think the thing is in it's death throes. I hesitate to shut it off at the end of the night, because who knows if it'll actually turn back on in the morning.
-The water spigot broke but I totally fixed it. Boom!

86'd items/ need more?