Friday AM 12/26/14

Written by: Leary

LY Lunch Sales: $1895
Projected Sales: $2318
TY Lunch Sales: $2140.20
+/- :  +13%, +$245.20 from LY
Lunch Covers: 73
Avg PPA: $29.32

Weather: Started off cloudy and a little chilly this morning, but he sun came out and the weather was really nice by 2.

Any Special events going on?: 
Day after Christmas

Who worked?:
Camacho, Sophia, Joel, Lindsey CL, Dena Host, Jason FR, no SA

Flow of Business, Cuts and Ticket Times: 
It was a slow start, and a late pop as expected. Didn't really start to fill up until 1245. Went on about a 30 minute wait by 1:15. Got off the wait at 1:45, and last table was sat 2:04. The lack of SA kept everyone busy, but the entire FOH did a great job of helping out. Tickets times were great besides the one mentioned below. Customer found a hair in their California roll. They were extremely understanding, and just wanted a new roll. Had a table claim to be another table to get sat earlier. I would have probably let it go except the table they bumped was a 5 top and B1 was the only table available we could fit a chair at the end. I had to ask them to get up, and have us clean another table for them. Luckily another table became immediately available, so the awkward mix up was resolved in about 5 minutes. Pretty easy day besides the few snags mentioned above. The sales ended up pretty decent despite us being so slow the first 2 hours.    


3 Staff members that stood out (why/how): 
-Jason did a great job helping bus tables while running food.

-Sophia was the most helpful server bussing tables. Also every table that got up in her section was pre-bussed to the glass. Extremely helpful on a day with no SA 
-Dena did a good job today. Seems to really have a good comprehension of the position despite being so new. Has a great sense of urgency, but it would sometimes cause her to be a little unnecessarily stressed out. Overall handled the shift very well. 

Any VIP's ?

Comps& Void Detail: 
Comped a California roll because a hair was found in it. Discussed having the full bandanas on all BOH staff in meeting. 
1/2 off on a sushi lunch because of long wait. Ticket got pulled but never went out. The remake was made super fast, but the other person had already finished their lunch by the time the customer received their lunch. 
Kome bucks for bento box prizes. $20 in Kome bucks redeemed.

R&M needs?:

86'd items/ need more?