Written By: Annie
LY Dinner Sales: $4544
TY Dinner Sales: $6815
+/- : + $2271 / + 50%
Dinner Covers: 232
Avg PPA: $29.38
Weather: Sunny and warm
Special events?: N/A
Who worked: C1: John H.; C2: Clair; Ayaka; Mandy; Krystin training Marsha; Camacho & Grace on Bar w/ section; Hiroe FR; Jake SA; H1: Megan M.; H2: Megan T.
Flow of Business, Cuts and Ticket Times: We had a slow start and only had a small wait of 15-20 minutes between 7:45PM and 8:45PM off and on. I cut the PDR and Megan M. at 8:45PM and went down to two servers by 9:15PM. Ticket times were good all night.
Specials: Chicken Meatballs
3 Staff members that stood out (why/how):
Jaime jumped on dish to try to figure out what was going on with the machine tonight. He did some investigating and found out that the red dish soap needed to be changed out. The lack of that cycle was causing the dishes to come out feeling not completely washed.
Ayaka had a few tables tonight with allergies. She did a great job of asking questions and getting me involved in helping them figure out what they can and can't order. One of the guests was severely allergic to sesame. We had a hard time finding any info on what they wanted to order because a lot of the labels for the bases of things (like the tonkatsu broth base) were not on the packaging or saved anywhere.
Marsha did a good job following Krystin today. She was proactive in anticipating guest needs and ended up taking a table towards the end with Krystin following closely. She and Krystin both said they feel confident in her abilities moving forward into her next shift. She should probably concentrate on taking a majority of the tables next time.
I had a competition tonight for selling the most TX Sparkling Sake and/or dinner specials. None of the servers sold any sake, and the ones that sold the dinner special all tied with 2 a piece. :( So Grace and Camacho each ended up with $15 Kome bucks since they sold 2 glasses of the sparkling sake AND two specials.
I had a table send back an edamame that they said tasted off. I talked to them for a minute and they siad it just tasted like it wasn't fresh and that it tasted like we microwaved instead of boiled it. After talking a little bit I sent them some shishito peppers to replace the edameme, but they ended up not digging those really either, so I comped them as well. They really enjoyed everything else though.
Any VIP's in?
Less service industry people than usual... maybe everyone is recovering from SX.
Comps& Void Detail:
Kome Bucks X $15
SIN - Mark from Taco Deli; Stubbs; White Horse;
Birthday X 1
Employee Day Off - Johnny
Training Meal - Krystin and Marsha
F&F Kim Tako - Johnny
DNL - Edamame (notes above)
Recovery - Shishito Peppers (notes above)
Server misring - Sake nigiri supposed to be a saba nigiri - Camacho
Spill - Mandy spilled two glasses of Mt. Beautiful on a tray
R&M needs: The new checkouts sheet doesn't have the PM Closer 2 sushi bar extra tip-out formula on it. Clair's extra tip-out is: $12 from tonight. I didn't want to mess up the current spreadsheet.
86'd items/ need more: Osaka Cherry
We need more cleaning spray for the Aloha touch screens... or we can just use sanitized rags.
The edemame we use is chamame, it's preboiled. They are more more cooked than what some are used to. Personally i prefer the fresher brighter green ones myself.
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