Written By: Dusten
LY Dinner Sales: 5394
TY Dinner Sales: 6926
+/- : 28% over LY, +$1532
Dinner Covers: 239
Avg PPA: 28.98
Weather: Warmer and sunnier today. High's into the low 70's
Special events?:
Who worked: Kelly D, John H, Mandy, Lindsey, Cindy CS1, Sophia CS2,
Flow of Business, Cuts and Ticket Times: Gradual build up for happy hour to a full house just after 6pm. Things dropped off a bit after 7:40 or so, but quickly picked up again at 8pm. Wait times went upwards of an hour. With Devin and Annie keeping an eye on food and sushi, I spent a bit of time at the host stand tonight just picking up some of the nuances of the new space.
This came in handy at about 7:15 as Annie (Patricia) lost her voice entirely. We worked out a system where I did most of the cocktail order taking and she'd ring things in and deliver them while Veronica ran the stand. Naoto struggled a bit with no back up at the bar at the height of service, but got things back on track pretty quickly.
There were no ticket time issues and we got a very enthusiastic compliment regarding the sushi rice from some regulars. They said it was especially good tonight. Really nice to hear that after the issues we've had.
Things slowed and we came off a wait just after 9pm. I cut John, Mandy, Kelly and both Annie's then. Left 3 on to close it down.
Specials:
3 Staff members that stood out (why/how): Jake is a pretty steady worker. He could be a bit quicker, but I'd rather him learn to do things correctly the first time and then pick up the pace as he becomes more comfortable.
Kelly D and Cindy probably gave Jake the most trouble with their prebussing- or their lack of doing so. This was fairly early in the shift, so I don't know if this continued throughout. In Cindy's defense, the messiest of her tables had kids at them, and it can be difficult if the parents don't give up on trying to get them to eat until they leave the table. I guess in Kelly's defense, she wasn't feeling very well.... but still.
Annie and I joked that her lack of voice probably kept her out of trouble with customers today. One person even asked her if her muteness was temporary or a permanent thing- in good humor of course.
Brennan was actually pretty helpful a few times with bussing and resetting tables. I think having Annie available to help run food freed him up to assist Jake a bit.
Any VIP's in? David from Daruma.
Patrick.
Rachel and Carlos.
Older couple that comes in... I think his name is John? He has a ponytail and she is shorter and blond.
Other familiar faces I can't put names to.
Friends of Annie.
Trevor from TX Sake.
Kaya and Kenta came in with Take.
Comps& Void Detail: Spill- Thai the Room- Naoto errored.
Spill- Sochu Pina- Annie training (learning drinks)
Employee Day off for David
Owner Comp for Kenta and Kaya
$10 Kome bucks from Grand Opening.
$15 Kome Bucks from Gift Card promo
Employee Day off for Patrick
DNL on crunchy dynamite- odd because it was the 2nd one they ordered.
FNF for Trevor
FNF 2x zato for Annies friends.
Seasonal Promo for Edamame
I voided a couple of side sauces struggling to remember the elaborate sequence of transferring them from Cindy to me and back to Cindy. I'll get it.
R&M needs:
86'd items/ need more:
No comments:
Post a Comment
Note: Only a member of this blog may post a comment.