Tues PM Recap 1/23/18

Written By: Devin Steuerwald

LY Dinner Sales: 4713.00
TY Dinner Sales: 6547.00
+/- : +1834.00, 39%
Dinner Covers: 204
Avg PPA: 32.09

Weather: Partly cloudy currently, its 47

Special events?:n/a


Who worked: Clair CL1, John H CL2, Mandy training Ellen, Kelly D, Kelly S, Jason C and Johnny bar, Annie H1, Veronica H2, Jake SA, Hiroe FR

Flow of Business, Cuts and Ticket Times:
Slower start to tonight, we didn't have a line at the door just a couple of tables. We wound up going on a wait by 6:15, with an average wait time of 20-25 min. By 7pm the wait got up to 45-50 for larger parties and 25 min for 2 tops. We kept having large waves of tables getting up at the same time, and having a lot of open tables to seat all at once. This made cocktailing and quote times difficult tonight. Annie would have to cocktail in waves around helping to seat. We came off the wait at 8:30, but i waited till 9 pm to cut down to three on and I cut H1. Went down to just closers at 9:30. Ticket times were mostly good, see note below, and all dishes went out looking great.

We ran out of wings during service tonight. The kitchen sent out a ticket, with two tori-teba, out only one order and told the waiter, John H, to tell the table the other order would take a little while because they ran out. the table was fine at first but after 20 min started asking for their wings. I went over to the table and spoke with them as the wings were coming out. I wound up taking the wings off the bill for the table for the long wait.

The bar had a table order Name sake sashimi, when it came out, it was very cold, just under frozen. the table sent it back and didn't want it remade. We offered them a dessert as a recovery and they left happy.



Specials:n/a

3 Staff members that stood out (why/how):
Jake had a couple of spills today, nothing bad or that involved a table. I spoke to him after the shift and he told me he has carpal tunnel in his hands and he has had a long week. I told him that we understand spills happen, but to try harder to avoid them.

Mandy trained Ellen tonight and I had her focus on quizzing her on the sushi bar expo. Mandy said she was doing really well identifying the different pieces and rolls. Mandy said that Ellen was very focused on pre bussing and section maintenance, awesome! Mandy did say she seemed a little shy with tables but she should come out of that when she get a little more confidence with the menu. 

Any VIP's in?

Comps& Void Detail:
Birthday- X2
Seasonal promo- edamame X1
Training meals- Mandy and Ellen
Emp day off- Alisia from SaTen
Emp day off- Jason C sent his friends out some things $22.50
Kome Bucks- $30


R&M needs:

86'd items/ need more:
uni
Jap. Uni