Written By: devin steuerwald
LY Lunch Sales: 1675.00
TY Lunch Sales: 1620.00
+/- : -55.00, -3%
Lunch Covers: 83
Avg PPA: 19.32
Previous Days Labor: 30%
Previous Days Comps: 5%
Controllable Comps: 7.97%
Weather: sunny and beautiful, probably the reason we were so slow
Special events?: n/a
Who worked: Zayn CL1, Kelly S CL2, Angela, Cindy, Naoto Bar, Hiroe FR, Britt H1, Kody SA
Flow of Business, Cuts and Ticket Times:
Very slow lunch today, we never came close to going on a wait...or even half full. We kept waiting for that busy pop but it just never came today. Cut down to three on at 1 pm and went 2 on at 1:30. cut Kody at 1:45 pm. All ticket times were great and all plates went out looking great.
I did have 1 issue with Zayn at the end of service. He got triple sat and forgot to enter in a guests ramen. When she asked if it was going to be much longer Zayn remembered and had it made on the fly. When Zayn went over and apologised but the guest was still a little mad. I sent her out a dessert on the house and delivered it myself. I apologised and let her know that it was just human error and not on purpose and that i would follow with him after the shift. She finally started to turn around and when she left she smiled and thanked me.
We got our delivery of napkins, unloaded the pallet and put all away.
Specials: n/a
3 Staff members that stood out (why/how):
too slow for anyone to stand out
new kids notes:
-Angela did very well today however it was a really slow shift. she was very fast and made no mistakes.
-Kody- i coached him on consolidating his actions and trying to work on ways for him to pick up the pace a little. He is very slow and doesn't show any urgency.
Any VIP's in?
a friend of Kayo's that Kazu knows.
Jess Mcoy
Comps& Void Detail:
Recovery- see above note $6.00
Kome Bucks- $10 Grand open
F&F- Jess Mcoy $4.05
SIN- Kemuri $4.65
SIN- weather up $4.13
SIN- Yellow Jacket $6.45
R&M needs:
86'd items/ need more:
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