Written By: Devin Steuerwald/ Annie Furhman
LY Dinner Sales: $4312
TY Dinner Sales: $7815
+/- : +81%, +$3503
Dinner Covers: 233
Avg PPA: $33.54
Weather: Warm and sunny, dropping into lower temps after sunset.
Special events?: N/A
Who worked: CL1 - Sophia, CL2 - Mandy, Zayne training Ellen, Dobbins, Lindsey, Camacho and Grace Bartenders, Beorn SA and Brennan FR, H1 - Annie, H2 - Megan M.
Flow of Business, Cuts and Ticket Times:Steady start to the evening with us going on a wait by 6PM. Average wait for 2 ppl was 15 minutes. We did 54 covers between 6-7PM with an average wait of 20-25 minutes. Then 7-8PM was 55 guests with an average wait of 21 minutes. 8-9PM we had 32 guests with an average wait time of 11 minutes. Slowed down by 9PM with only one two-top still waiting. Off wait at 9:20PM. Cut down to closers on and cut H1 @ 9:30PM.
Long ticket time for a Tori Teba that got lost on the kitchen line. Brennan was on top of it and told Devin to run it when it came out. The guests had lots of food on the table when it arrived and hadn't even noticed the wait - no comp necessary.
There was a comp for an over-fried Korokke that hit the table with no actual filling inside. Devin had the kitchen remake the dish and sent the new one out on us. The table was happy with the remake.
Cold Kome fries hit a table towards the end of the night. They ordered a bunch of other food, so they said they didn't need them to be remade. Deving took them off of the bill and the table was happy with everything else.
Specials:N/A
3 Staff members that stood out (why/how):
Give Annie a "do or die" write up based on the negative guest email we got today. Explained to her in detail that we have received many guest complaints about her and if we receive any more that we would be forced to terminate her employment at Kome. She said that she feels that the problem she has is when she is scheduled to do both host and cocktail is when she gets complaints. Going forward she would like to just host or just cocktail. Also she was very apologetic and did not shift any blame.
Jacob was overheard by Beorn in the dish area, dropping the N word. Obviously this is inappropriate, especially in front of the company he was in front of. Devin let Vince know, and Vince is going to follow up with him.
Megan M did outstanding hosting tonight. It did get quite busy at times with a number of 2 tops all clambering around the host stand. She was able to run Rezy with ease, keep her cool and get everyone where they needed to be in a timely and friendly manner.
I (Annie) got to spend some quality time at the host stand tonight during the rush. It was great experience for me both on Rezy and seeing the flow of things from the host perspective. Feeling more confident for sure!
Any VIP's in?
Walker Lukens - Rock Star!!!
Paul Qui
Neil (Both Host Annie and Camacho knew him as a regular)
Our Spec's Rep - Brad
Comps& Void Detail:
Zayn & Ellen Training Meal - $36
Friends & Family 2 Piece Zato-Ichi for Walker Lukens from Devin - $7.00
Friends & Family 2 Piece Zato-Ichi for Ellen's friends - $7.00
F&F - 15% off whole check - &7.95
Employee Day Off: Lindsey's Husband $9.75
Kome Bucks - GC contest $9.75
Birthday - X1 Parfait
F&F Specs Rep Brad - 2 Piece Yojinbo - $7.00
Kitchen Error - Cold Fries (See above)
Recovery - Korokke (See above)
R&M needs: Employee drink shelf and the tray-holders are loose and the screws are coming out of the wall.
86'd items/ need more: Low on Kitchen printer paper and ink cartridges.
86 Texas Sakai towards the end of the night.
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