Tue AM recap 1/30/18

Written By: Devin Steuerwald

LY Lunch Sales: 1983.00
TY Lunch Sales: 2397.00
+/- : +414.00, +21%
Lunch Covers: 124
Avg PPA: $19.33

Previous Days Labor: 35%

Previous Days Comps: 10%
Controllable Comps: 2.35%

Weather: beautiful day to be alive in ATX!

Special events?: n/a


Who worked: CL1 Johnny, CL2 John H, Kelly D, Lindsey, Krystin bar, Beorn training FR with Hiroe, Kody SA, Brittany H1

Flow of Business, Cuts and Ticket Times:
Slower than normal but busier than yesterday! Started off with a small line at the door but then we had a slow trickle of people in by 12:30 we were about 90% full but then it started to clear out. by 1 pm we were about half full. By 1:30 i cut down to closers on. Ticket times were all fast and correct.

Lindsey had an issue with a table that kept changing their order and saying " that's not what i ordered' It happened the first time with the roll on a sushi lunch. Lindsey had written down and repeated back love for sale but the guest insists he ordered alone together. we get that fixed and out and another person in the party ordered sashimi and when it came out he said he " wanted the ones with the rice" so we took it back to the bar and they used it to make his nigiri. Lindsey kept up the smile and they left without any more issues.

Johnny accidently spilled soy sauce on a guest at the sushi bar while pre busing. she is in the industry so she was very kind about it. I gave her a $15 Kome bucks and told her if it didn't come out in the wash ( she thought it would) to give us the dry  cleaning bill. She was very nice and said while she never spilled soy sauce on a guest she has spilled everything else so it was just karma :) 

Asahi machine gave us some trouble at the end of lunch service. Started pouring hot and foamy. Co2 was almost out so i changed the tank and reset it, but it still hasn't cooled down. Texted Naoto for help and waiting to hear back now. 

I stopped some construction guys from using our dumpster to dispose of construction trash from the next door unit. they said that they thought we wouldn't mind I told them we did and to not use it again please.



Specials:n/a

3 Staff members that stood out (why/how):

Kody was still pretty slow today, even with us being slow, dirty tables kept piling up.  He seems to only have the one gear.

Any VIP's in?
Mr. Powel


Comps& Void Detail:
Emp day off- Daniel from SaTen $4.50
Server misring- (see above note about lindsey) $13.00

R&M needs:
I sat on hold with HP getting transferred back and forth, finally got a hold of someone who ran some tests on the printer and we have a tech. coming tomorrow between 2pm-5pm Case#5009489367

86'd items/ need more: