Monday PM Recap 1/1/18

Written By: Leary

LY Dinner Sales:  3025
TY Dinner Sales:  8089
+/- :  +1506,  +23%
Dinner Covers:  260
Avg PPA:  31.11

Weather: Cold and cloudy

Special events?: New Years Day

Who worked:
John H, Mandy, Derek, Cindy, Clair Cl, Annie & Melody H, Hiroe FR, Jason & Grace Bar

Flow of Business, Cuts and Ticket Times:
It was busy from the start. Had a line at the door when we opened, and filled up by 545. Hit an hour wait by 630. The wait thinned out by 8, but had another wave of tables come in a little after 8. Off the wait by 9, but stayed full until 930. 2 on and cut Annie at 930. Ticket times were good from what I saw, but I didn't run much food tonight.

Everything ran pretty smooth tonight. Devin stayed until 8 to help out since we were down an SA. Comps were a little high tonight, but all the mistakes were quickly fixed so customers were happy.

Specials:

3 Staff members that stood out (why/how):
Chaz didn't show for his shift, but walked in about 45 minutes after his scheduled shift with a vague doctor's note, told me he had mono and he couldn't work for 7 days, and then asked for his paycheck. I told him despite being sick he didn't follow proper call out procedure for a second time. I told most likely this would mean termination, and I would be in touch. He shits are open tomorrow, but I'll be here all day to help out. Beorn picked up the other shifts of his. Cindy's brother wants to work here, and I told her tonight he could start asap. Also, have several interviews this week so will hopefully have someone trained by this weekend.

Any VIP's in?
Rachel & Carlos
Allie
GM of Texas French Bread
Demond and Jaime
Britt with a friend

Comps& Void Detail:
-Emp Day Off for Demond & Jaime
-Emp Day off for Britt
-SIN for Texas French Bread
-Guest Changed Mind for miso potatoes and miso ramen, told the bar they were expecting something different
-Guest Changed Mind for a glass of house red they said tasted off (Naoto, not a big deal but this should have been a DNL)
-EMP Day Off for Allie from Sa-Ten
-Bday comp for a green tea ice cream
-Server Misring by John for a Miso Ramen that he misunderstood. Guest wanted a Spicy Vegan Ramen. Remake was made quickly.
-Guest Changed Mind for a Spicy Scallop. Table ordered omakase, but didn't mention they were allergic to avocado. We replaced it with a hotate.

R&M needs:

86'd items/ need more:
Kome Fries
Nihon Sakari Junmai
Sapporo
Liberty Lunch
Most Sodas (hopefully will be delivered tomorrow)
Topo Chico