Monday PM recap 1/22/17

Written By: Dusten


LY Dinner Sales: 4599
TY Dinner Sales: 7205
+/- : 57% over LY (+2606)
Dinner Covers: 223
Avg PPA: 32.31

Weather: clear skies with a high in the 60's.

Special events?:


Who worked: Kelly D, Zayn, John H, Patrick CL1, Clair CL2,  Hiroe training Abe at FR, Jake SA, Megan T training Megan M at Host, Annie Host/Cktl

Flow of Business, Cuts and Ticket Times: Busy night. Gradual build until we went on a wait at about 6:30pm. We slowed at about 9:15, and sat the last table at 9:35pm. There were no food ticket time issues that I was aware of, and nothing was sent back for any reason. Bar got bogged down at the height of service. I stepped in and got some glassware washed and polished, Camacho and Grace switched positions and everything was smooth after that. I cut Zayne, John and the Bar at about 9:20.

Specials:

3 Staff members that stood out (why/how): Demond came into work in a fury and eventually just abandoned his position. Put a bit of a strain on the dish pit, but Aundre stepped in and helped out.

Pretty tired of dealing with Clair's attitude. Nothing I say directly to her about her job performance isn't met with some unsolicited snarky back-talk. She is completely obstinate when it comes to any changes in side work, policy or whatever that may affect her directly. She shaped up towards the end, but there is a pattern to this.

Had to remind Hiroe early on to keep a close eye on Abe when training. It was his first day and she was alone at the Expo window while he ran a poisson cru. Complacency in training leads to poorly performing new employees and frustration for everyone that works directly with them. She did much better the rest of the night.

Grace would have likely done fine on a slower night in the well, or without a section of tables for that matter. But the night as it was definitely proved to be too much for her skill/experience level. She was hard on herself about it, but I told her how i saw it and she felt better about it.

Any VIP's in? Rachel and Carlos, Jason and Susan, Annie F, the Poes,

Comps& Void Detail: Good amount of voids tonight, but either nothing was made or it was resold or reused.
Employee Day off for Annie F, (one tab for drinks during wait, one for dinner tab)
SIN for Shandy Grove People- John ended up cutting them off. Actually pretty proud of him being observant and pro-active about that.
Bday Cheesecake (x2), Fried Ice Cream (x2)

R&M needs: The smoke machine for the smoking sashimi died on us today. Sushi bar was making some for the Poe's and it just stopped working. There's a considerable amount of corrosion around the battery.

86'd items/ need more: