Sunday, January 21, 2018

Saturday PM Recap 1/20/18

Written By: Chelsea

LY Dinner Sales: $8452
TY Dinner Sales: $11521
+/- : 36% or $3069 over LY
Dinner Covers: 316
Avg PPA: $36.46

Weather: not too chilly

Special events?: none

Who worked: Clair, Cindy, Zayn, Sophia, Krystin and Dusten CL, Alyssa Cktl, Hiroe training Angela FR, Ellen Sushi Expo, Beorn and Jake SA, Naoto and Johnny Bar.

Flow of Business, Cuts and Ticket Times: Filled up by 5:45, by 6:15 the list was over an hour. There were a couple issues with Megan M adding folks to the list as 2s instead of 4s so there was come confusion but the folks were all long within their wait time, it just jumbled things up for a minute. The wait grew considerably to 1.5 hours pretty quickly and stayed there until 8:30, at the peak there were 93 people on the wait! It finally wound down from there to just about an hour by 9pm, 30m by 9:30, and we were off the wait by 10:15. Cut Angela, Ellen, Alyssa, and the Megans at that time and also went 2 on.

Specials: none

3 Staff members that stood out (why/how):

- Angela is still doing great. She is picking up the items quickly, and is very polite with customers. She could use a bit of spatial awareness still and keeping an eye out for others around her.

- Ellen also did very well, she picked up the sushi items quickly, remembering what was in each roll and item. She took home a menu and said she was ready to study it. She also clocked in wrong and I didn't know how to change it. She clocked in as a server instead of Training. The slip is in the office.

- Everyone else was all hands on deck as usual! Lots of teamwork and I think everyone was being on their best to show off for the new employees!

Any VIP's in? Rachel and Carlos, Sarah from Sa-Ten, owner of Hotel Vegas, Ellen's friend.

Comps& Void Detail: Emp Day Off for Sarah, Birthday dessert, void 2x glass snow maiden, she meant bottles. 2x Lambrusco DNL, it was not sweet enough (two different tables). Guest Changed Mind glass Bride of Fox, Server Misring Agedashi Tofu, they meant to hit baby octopus which is right next to it. Server Misring sm bottle dreamy clouds, they meant large bottle. Spill 2x well tequila, Spill 2x Matcha Maker, FNF for Hotel Vegas, FNF for Ellen's friend, Kome Bucks from Sophia, DNL Eel Box, they love eel but turned out they didn't like the krab salad inside. 1/2 off Grill Salmon Kitchen Error, long ticket time. Customers were only mildly irritated which is why I only took off half.

R&M needs:

86'd items/ need more: uni, toro nigiri/sashimi, pork belly, hamatoro

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