Thursday PM Recap 1/4/18

Written By:  Leary

LY Dinner Sales:  4835
TY Dinner Sales:  7367
+/- :  +2532, +52%
Dinner Covers: 241
Avg PPA:  30.57

Weather: Chilly, but not as cold as it has been

Special events?:

Who worked:
Sophia, Krystin, Derek, Kelly D, Zayn, Dusten Cl, Beorn Tr Jacob SA, Alyssa Tr Annie & Melody H, John FR, Naoto & Lindsey Bar, Annie Cktl

Flow of Business, Cuts and Ticket Times:
It was a good night with a little more normal pace of business. No line at the door, but slowly filled up the first hour to hit a wait. The wait peaked at 45-1 hour. Off the wait just before 9 pm. Cut cocktail, Host 1, and went 2 on at 9pm. Ticket times were good. Had a couple tables get impatient with a couple of tickets that hit 20-23 minutes, but were happy in the end.

Hada regular tell Sophia that the Toro tasted off. Kazu and Spencer sad it tasted fine. I thought it tasted a little off, but I really don't eat it that often so I took their word on it. Comped the piece, and followed up with the customer. He was happy, and said everything else tasted good as usual.

Had a new lady send back her Karaage and tell Krystin it wasn't what she expected. She ordered a Yakitori and was happy after that so I'm guessing she didn't realize it was fried. 

Specials:

3 Staff members that stood out (why/how):
-I wasn't at the Host stand too much tonight, but Annie seemed comfortable with Resy by the end of the shift.
-Beorn trained a new SA tonight, Jacob. He seems like a nice kid and is hungry to work. He Shadowed Beorn the first 2/3 thirds of the shift, and then I asked Beorn to put him to work. He's very comfortable carrying a tray, and had some hustle once set loose. He seems like he'll be good once his overall awareness of the restaurant increases. Also have another part time SA starting on Sunday who has a good amount of restaurant experience as busser/ food runner.

Any VIP's in?
-The Coopers
-Cindy with Family
-Ruby (friends with Devin, Dusten and myself)
-Victor

Comps& Void Detail:
EMP Day Off Cindy
2 Bday Comps
-FNF for Cindy & Ruby
-Kome Bucks Zayn
-DNL for Karaage
-DNL Toro

R&M needs:

86'd items/ need more: