Friday PM Recap 1/19/18

Written By: Chelsea

LY Dinner Sales: $8165
TY Dinner Sales: $10082
+/- : 23% or $1917 over LY
Dinner Covers: 299
Avg PPA: $33.72

Weather: warmer than recently but had an odd haze!

Special events?:

Who worked: John, Krystin, Patrick, Sophia training Angela, Zayn and Dusten CL, Alyssa Cktl, Brennan FR, Beorn and Jake SA, Megan and Melody Host. Naoto and Camacho Bar.

Flow of Business, Cuts and Ticket Times: Just a small line at the door today, pretty much totally full by 5:30 minus two 1 tops, so as a result the wait was just over an hour by 6pm. It stayed there until about 7:30 when it was just at an hour, stayed there until 9pm when it went down to 45m, 30m by 9:30, and we were off the wait by 10. Camacho wasn't feeling good so he was cut at 9:30, at 10 Alyssa and Megan were cut, and at 10:15, we went 2 on and also cut Beorn. Ticket times were overall good minus server errors.

Specials: none

3 Staff members that stood out (why/how):

- Melody didn't check out with me again, and there were about 4 kids cups left in the host stand and a bottle of water. Not sure when the last time was, but let me know if a write up is recommended.

- Angela is doing great. She was picking up on the food very quickly, and asked good questions. Sophia is also a superstar trainer!

- Krystin and Camacho are both not feeling well, just a heads up for the next few shifts. They both held out as well as possible though!

- Among the aprons I found strewn on top of the Asahi kegs, was one with Annie F's manager card/lanyard in it. Probably best not to leave it there.

Any VIP's in? Kelly and Julie, Jason and Susan, Jenni Lee from KVUE, my high school friend Alex who is now bar manager at Clark's, Masa and Yoshi, Hannah/Hana (?) from Sa-Ten, Kayo

Comps& Void Detail: void 2 uni nigiri (86d), FOH Error 2 bluefin/2 sake nigiri, someone else ran them for dusten but must have run them to the wrong place and no one noticed until the customer asked for them. server misring sapporo, alyssa hit it twice. FNF for Jenni. Recovery Kirin, I bought it for the customer because they let us know the nigiri rice was weird, which Toshi and I tasted and it was slightly off but not significantly. Could have been from the bottom of the machine. Seasonal Promo Edamame from Community Impact, Owner Comp for Kayo, FNF for Alex, Spill Calpico-Hi, DNL 12x saketoro. Leary said the customers told him it was fishy, and then he and Toshi tasted it  and they were fine, customers didn't want anything else. Odd since it just happened the other day. FNF for Julie, Emp Day off for Kelly, Grand Opening Kome Bucks, Void 2x hamatoro, customers stopped dusten to cancel it before they were made, Server misring Crunchy Dynamite, Dusten meant to hit Dynamite Chicken. 2x birthday Desserts, FNF for Masa and Yoshi, $50 Kome Bucks for an old Mercury card, Emp Day off for Sa-ten, void lg bottle Dreamy Clouds, Alyssa meant to hit small bottle but the big bottle never made it out to the customer so the bar was able to reuse it.

R&M needs:

86'd items/ need more:

- Crunchy flakes. I ordered the Alone Together for my meal and the flakes were terrible and ruined the roll. They were too small and therefore held a lot of the oil, so they were too greasy and soaked in with the sauce too much. The flakes tasted like old cereal, and it was a fresh box. Spencer, Josh, Toshi all tried them and agreed. Matt said the box was made by Aki, please correct as soon as possible! I'm not sure how many rolls those flakes were used on, but I tossed that box out (and also the roll, that's how off it was).

- Josh had a good comment about the sushi bar and sauces. He asked that the servers/food runner have a separate sauce bottle (gogo, unagi, tx green), or to at least not touch the one at the sushi bar. His reasoning was that he's always in gloves and those gloves also touch the food, but then when a server grabs the bottle to pour a sauce (if the sushi bar is too busy) then their hands which have touched credit cards, cash, whatever have now hit the same surface where the sushi chefs will be touching with gloves on. I think he is absolutely right, can we get another set of sauces at the FR station or just have the servers wait for the sushi chefs to pour? I just put a "servers please do not touch" sign on the bottles when he pointed it out and that seemed to work for now.

- Can we add to the server sidework somewhere to empty/rinse that plastic box that holds the Rayu sauces? When I came across it tonight while checking out the closers, the paper towels at the bottom were completely soaked with rayu, and as a result every bottle in the container was saucy on the outside and greasy to the touch. Some of the sauces there are in plastic bottles without caps on the lid tips, but I put clear wrap underneath the lid to keep from spilling (thanks Matt for the tip!)