Friday PM 1/26/18 Recap

Written By: Annie/Leary

LY Dinner Sales: $7272
TY Dinner Sales:  $10061
+/- : +$2789 / + 38%
Dinner Covers: 287
Avg PPA: $35.06

Weather: Overcast but warm. 

Special events?: N/A

Who worked: C1: Krystin; C2: Dusten; Cindy, Patrick, Sophia, Zayn; Brennan training Abraham on FR; Jake and Beorn SAs; H1: Melody; H2 Megan M.; Cocktail: Alyssa

Flow of Business, Cuts and Ticket Times: Super smooth dinner service.  It started off slow with only one two-top within 15 minutes of opening the doors.  But it picked up gradually until we were on a wait before 5:40PM hit.  We had a 17-top get on the wait list just before 7PM and Melody correctly (with Chelsea's help) quoted them 2-2 1/2 hours.  They went somewhere else to wait and we kept them posted via text.  We got them all set up and seated by 9:10PM.  Throughout that time period, we had a max wait time for 2-tops at 1 hr 45 minutes, a 9-top and many more 3's and 4's. 

Ticket times and quality were great from both sushi bar and kitchen.  The only major mistake was at the end of the night when the kitchen had 1 yakiniku left.  Cindy was unaware and ordered it as part of her meal.  I told her that it was not available for staff because there was only one left, so she ordered something else, but Takko made it anyway.

Specials: N/A

3 Staff members that stood out (why/how):
Everyone seemed to be in a pretty great mood tonight.  Sophia was able to convert a grumpy family into a happily fed party by the end of their meal.  After an initial altercation about bringing in their own wine with Naoto, Sophia said that she would "kill them with kindness," which seemed to work out well in the end.

Alyssa was very organized while cocktailing tonight.  She was efficient in letting guests know that she was in the middle of closing out a group of parties and would take their new orders as soon as she was done with that.  She was also very vocal when she needed assistance in running rounds of drinks. 

The dish crew seemed to be in a really great and helpful mood tonight as well.  They were chatting and listening to music but were staying on task and keeping the area looking clean and organized throughout the night.

Abe did well in the window tonight.  He has good focus.

Megan M. also did a great job tonight.  I did talk to her about being more vocal with her welcoming guests and making sure to thank them when they leave.

Johnny knocked out a bar ticket for the 17-top in under 8 minutes with Leary timing him! 

And the Sushi bar got 60 rolls out for the 17-top in record time as well!

Any VIP's in?

Comps& Void Detail:
Birthday X3
Chelsea Employee Day off/Manager Meal
Clair Employee Day off (drinks while waiting and dinner)
F&F for Sophia's friend from highschool
Kitchen Error Yakiniki for Cindy (see above)
Employee Day Off for Daniel
Server Error - Dusten misheard Unagi instead of Iwashi
DNL - Love for Sale
Kome Bucks: $60
R&M needs:

86'd items/ need more: