LY Dinner Sales: 7024.00
TY Dinner Sales: 9702.00
+/- : +2678.00, +38%
Dinner Covers: 315
Avg PPA: 30.80
Weather:cloudy currently its 49 the high today was 49
Special events?: calm before NYE
Who worked: CL1 Dusten, Cl2 Cindy, Derek, John H, Johnny, Krystin, Beorn SA, H1 Melody, H2 Annie, CT Alyssa, FR Brennan
Flow of Business, Cuts and Ticket Times:
another busy start to the shift with a line at the door. Went on a full wait by 5:40. the wait stayed manageable for the beginning of the shift with the average wait getting up to about 35 min by 6pm. business started to pick up and the wait grew to an average of 45-1 hr for the 7pm hour. the wait stayed about an hour for the 8pm average. with us coming of the wait, early for a friday, by 9:15. Cut CT at 9:15, went down to three on at 10pm and then down to just closers at 10:30. we didn't get any new tables after 10:10pm. Ticket times were great tonight. there was a little back up at sushi bar around 8:30 but nothing that warranted a comp.
We were down a SA because Chaz called in sick. I used the $50 Fukemoto GC to motivate the staff in a "help out the SA" contest, judged by Beorn the only SA. he told me almost every table tonight was bussed down to water glasses and it was one of the easiest shift he has worked.
Specials: n/a
3 Staff members that stood out (why/how):
Melody twisted her ankle tonight. she isn't sure how it happened, she said she was seating a table and it started to feel funny. She is scheduled for a double tomorrow, i told her to check in with me in the AM ( im opening) and i would cut her from the AM if needed.
Got a a complaint about Derek from the host stand tonight. they told me that he was throwing menus on the counter to return them. Also that he "ordered" alyssa to go get him a mayo on the fly instead of asking. I spoke with him after the shift about keeping a calm demeanor and treating everyone with respect. He told me he has been a little frustrated with the host stand. at the beginning of the shift he asked them to make sure they were passing out the first tray or hottest oshibori out first and they sent out cold towels to his first table. he said everything is in one ear and out the other with them. I told him it would be best in the future to bring those concerns to the MOD and not directly to the other employee.
Any VIP's in?
Kayo's BF
Susan and John
FOH error- ran Beef Carp to wrong table
bday- X3
kome bucks- $45
Guest Changed mind- midnight sun
ANA- X1
emp day off- Vince's family
F&F- Kayo's BF
F&F- guest that Kayo used to wait tables with!
R&M needs:
sushi bar printer wasn't cutting at the beginning of service Leary put in a service call, they walked me through how to fix it.
Sushi bar told me we need to order a new filter for the sushi case.
86'd items/ need more:
need AA batteries for wood chip smoker for smoked sashimi
lemonaid
dr. pepper
diet coke
That's a cover record, beating the previous record of 312. Great job everyone! Let's keep breaking records in 2018!
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