Friday PM Recap 12/8/17

Written By: Chelsea

LY Dinner Sales: $6030
TY Dinner Sales: $10341
+/- : 71% or $4311 over LY
Dinner Covers: 290
Avg PPA: $35.66

Weather: another cold evening. 40s.

Special events?: National Salesperson Day!

Who worked: Johnny, Kelly, Renee, Krystin, Derek and Dusten CL, Annie Cktl, Brennan FR, Beorn SA, Melody and Veronica Host.

Flow of Business, Cuts and Ticket Times: Started off with a bang. Tables were full by 5:20, and the entire restaurant was full by 5:30. Wait rolled up quickly from there since we had just sat everyone, and started at 35-40m. It grew to around 1.5 hours by 6:30, and stayed there most of the evening, until it wound slightly down to an hour by 9 pm, and then several tables got up at once and we were able to seat all of those parties by 10 pm. Went off the wait at 10, cut Annie, went 2 on at 10:05 and cut Melody as well. Ticket times were overall good, roll times got to 20-25 at the peak but no customer complaints or comps needed for those.

Specials: none yet

3 Staff members that stood out (why/how):

- Had some staffing switcheroos today. Chaz called out just at 5, saying at first that his brother was sick with the flu and he wasn't able to take care of himself. I let him know he would need a doctor's note to excuse the absence or he would need to find someone to cover his shift. I called everyone left and no one was able to come in, but Beorn was ready to go for the shift and Brennan was good to help out. Chaz called back shortly afterward saying that he would be trying to take his brother to the doctor as soon as he could but that he was starting to feel the flu as well but that he also didn't want to get a write up. I told him that it was inevitable without a doctor's note. He then rolled in around 6 pm, not looking so good. He said he couldn't afford to take his brother or himself to the doctor, but also didn't want to miss the shift. I let him know that he was already 30 minutes late which would be a write up anyway, and that if he didn't feel ok enough to be here, that he shouldn't, so he left. Everyone else was all hands on deck with bussing so we were fine throughout the shift. His write up is in the office.

- Alyssa came in to cocktail at 5:30 also not looking so good. She said she'd been throwing up this morning and didn't think she could make it through the shift. On the way here she'd gotten a hold of Veronica, who was okay to come in and work. I moved Annie from the host stand to cocktail and let Alyssa go. Veronica was here only 15 minutes later and did great with Melody.

Any VIP's in? Brennan's GF and friends, a friend of Derek's, a friend of Camacho's Jeramy, Jason and Susan

Comps& Void Detail: FNF for Brennan's GF, Derek's Friend, Camacho's friend, Recovery edamame and gyoza for a table whose name somehow didn't make it on the wait and they came to check in and that's when Melody realized that the iPad messed up or something. Water break Kome Bucks, Kome Bucks from Kelly.

R&M needs: just a note that was brought to my attention today was that the vegetarian items are not denoted on the dinner menu anymore.

86'd items/ need more: Root Beer!!!!!!