Written By: Leary
LY Lunch Sales: 2512
TY Lunch Sales: 3415
+/- : +903, +36%
Lunch Covers: 184
Avg PPA: 18.56
Previous Days Labor: 21%
Previous Days Comps: 7%
Controllable Comps: 1.35%
Weather: Cold and cloudy
Special events?:
Who worked:
Zayn, John H, Pat, Kelly, Jason Cl, Johnny Bar, Beorn SA, Annie H
Flow of Business, Cuts and Ticket Times:
It was a busy lunch as expected. Steadily filled up and hit a wait at 1215. Several 5-tops, a couple fo 6-tops, and 9-top sat right at 2pm. Had several other big tops come in, but didn't want to wait for a table. The cold weather ensured the Kitchen had a busy day. They did great with the volume, but the tickets were pretty unrelenting until the very end of service. Had a couple of longer tickets, but most were 20 minutes or less. Did last call around 215. Everything went pretty smoothly for the day, but we definitely had a few hectic pops.
Had 1 guest send back his Gyu Don, and say it tasted bitter. Vince said it tasted normal. I apologized to the guest and offered something else, but they said they were fine. They had ordered a sushi lunch as well.
Specials:
3 Staff members that stood out (why/how):
-Annie did a great job holding the host stand down today.
-Pat was a little off his game today. Forgot to ring an order for his big top. Luckily the kitchen was able to push the remake quickly. Also rang in ramens and substituted the noodles to Udon without touching base with a manager or the Kitchen. I asked him to not ever do that again. I'm not sure why the servers are struggling with the no subs concept.
Any VIP's in?
-Aaron Frescas
-Brent Baker from Favorite
-The manager from el Chilito (I forgot her name)
Comps& Void Detail:
-Lots of holiday Kome Bucks being redeemed today.
-FOH error for 2 Uni misrang by Zayn
-DNL Gyu Don
-Manager Meal for Sarah & Allie
R&M needs:
86'd items/ need more:
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