Monday, December 18, 2017

Mon Am Recap 12/18/17

Written By: Devin Steuerwald

LY Lunch Sales: 2051.00
TY Lunch Sales: 3109.00
+/- : +1058.00, +52%
Lunch Covers: 167
Avg PPA: 18.62

Previous Days Labor: 28%

Previous Days Comps: 7%
Controllable Comps: 1.76%

Weather: rainy and foggy at the start of the shift

Special events?: n/a


Who worked: Lindsey CL1, Kelly S CL2, mandy, Sophia, Krystin Bar, Beorn SA, Brittney H1, Hiroe FR

Flow of Business, Cuts and Ticket Times: Steady start to the day with us filling up and going on a wait by 12:15. Wait stayed pretty small ( 10-15) until about 12:45 when the wait climbed to 30-40 min. started to come down around 1:30 when we came off the wait. Cut down to just closers since everyone had tables. Ticket times were all good and fast and all plates went out looking great.

Noticed we had three reservations for Xmas eve. called them all to let them know there was a glitch in the Resey software and that we were sorry for the inconvenience but we will be closed on the 24 and 25 also that we have a $25 GC in the office for each of them. Elizabeth then showed me how to block a day in resey.

Most of the pint glasses this morning needed to be rewashed, this seems to be a reoccurring  theme. I know its a struggle to get out on time with the dishwashers but we need to make sure they are changing the water and checking the level of the chemicals. washing the glasses multiple times is a waste of time and money.

Amanda accidently spilled a miso on a guest today, the guest was very cool and understanding about it. I comped off their drinks as a thank you, 2 iced green tea

We had a frozen in the middle takoyaki go out today, i spoke to the table. they were very understanding. I offered to have the item remade but they said they were fine.

We are completely out of towels so i washed some dirty ones to get us through till wednesday. 

Specials: n/a

3 Staff members that stood out (why/how):
brittney did a great job holding down the host stand when we were busy today


Any VIP's in?

Comps& Void Detail:
recovery - spilled miso
KIT Error- Cold Takoyaki
recovery- sd sushi rice-- guest didnt know diffrence between sashimi and nigiri
F&F- for brennan and his mom and brother 
emp day off- brennan
F&F- Brennan family
F&F- Jess
Birthday- X1

R&M needs:

86'd items/ need more:

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