Thursday AM 3/10/16

Written By: Samara

LY Lunch Sales: $2222
Projected Sales : $2448
TY Lunch Sales: $1839
+/- : -17% under LY & -$609 under PS ugh
Lunch Covers: 115
Avg PPA: $15.99 ugh


Previous Days Labor: 23%

Previous Days Comps: 7%
Controllable Comps: 7.54% (kitchen error, FNF, and server misring)

Weather: 60's, on and off rainy

Special events?: Pre SXSW


Who worked: Lindsey, Kate, Krystin, Johnny (CL), Cindy (H), John (SA), Taylor (FR)

Flow of Business, Cuts and Ticket Times: Steady lunch. Brief wait from noon-1. Tables turned quickly. No long ticket times or customer issues. I was back in the kitchen checking on a kid's plate. The ticket read "no salt"..glad I was present because the side of rice had seasoning on it...which is filled with salt. Need our expos to pay attention to details like this, please and thank you. No customer issues. Cut Kate at 1, Lindsey at 1:25, and Krystin at 1:45. Of course 4 tables immediately walked in at 1:45 but Johnny handled it all fairly well.

Took $12 out of the safe for Matt. He tried using Elizabeth's card at Han Yang yesterday and it wasn't working. There's an envelope in the safe with his name on it.

Specials: Amazu Chicken 6

3 Staff members that stood out (why/how): No standouts today. Using this space for general staff comments.

Making a note about servers being done with their side work early (this is mostly an AM issue) and assuming they can go have a smoke, hang out, be on their phone, etc. Should I add this to shift notes or can this be addressed in our monthly meeting? Additionally, it has come to my attention that some servers don't take off their aprons when they go to the bathroom. This one is a no-brainer. Because gross.

Last night, I mentioned to Taylor, Kelly, and Cindy about a FR test next week. Kelly protested, saying she had already taken it and didn't understand why she needed to take it again. I assured her that I wanted everyone to be on the same page, how important consistency is, and she should feel confident in passing if she recently took the test. Didn't really find it appropriate how she initially reacted...but that's becoming Kelly's MO. I'll add "back talk" to her eval for things to improve on.

More on food runners: getting them in the habit of catching kitchen mistakes before the food hits the table.

Any VIP's in? Leslie & her service dog Hazey, Lauren (messy haired girl), TC, Jaime

Comps& Void Detail: 1 promo kome bucks

R&M needs: New table tents arrived from Amazon. The printers called and said the new menus are ready.

86'd items/ need more: Lysol wipes and toilet bowl cleaner