3/16/16 Wednesday Recap

Written By: Dusten

LY Lunch Sales: 2024
Projected Sales: 2240
TY Lunch Sales: 2025
+/- : $1 over LY (0%) and -$215 under PS
Lunch Covers: 116
Avg PPA: 17.46


LY Dinner Sales: 4932
Projected Sales : 4873
TY Dinner Sales: 5292
+/- : 7% over LY, 418.5 over PS
Dinner Covers: 191
Avg PPA: 27.71


Previous Days Labor: 18%

Previous Days Comps: 5.07%
Controllable Comps: 0%

Weather: Warm and humid.

Special events?: SXSW


Who worked: Lunch: Krystin, Lindsey, Naoto, Johnny CL, Cindy H, Eric SA and Taylor FR.
Dinner: Krystin, Naoto, Kate, Ruthy, Sayo CL, Miriam H, Kaori SA, Taylor FR and Kindsey Cktl

Flow of Business, Cuts and Ticket Times: Lunch was steady, but I wouldn't call it busy. I cut Krystin at about 1:15pm and Naoto at 1:30pm. Krystin and Lindsey swapped cuts and jobs for dinner. No long ticket times that I was aware of.
Basilio made an appearance asking about his job. I told him it was a long shot because of him getting drunk on the job. Matt contacted Take who didn't respond until after Basilio left. The official ruling is he is ineligible for rehire. No surprise there.

Dinner had a slow start. By 7:30pm or so we had not filled up. I let Lindsey go home and almost predictably we went on a wait after. Between all the daytime shows and daylight saving time I think people will be coming in a bit later for a while. Things cooled off at about 9pm so I cut Krystin and Naoto. Kate was but at 9:30pm. After that I let Ruthy and Sayo close it down. House was still full at 10pm.
Had a dude, Isaiah come in to help with dishes tonight. He says he has spoken with Take already and I spoke with him at least twice before he came in tonight. Matt says he seems capable.

Specials:

3 Staff members that stood out (why/how): I had a talk with Eric today regarding stepping up his efficiency, awareness and prioritization of duties. Between him and Taylor at lunch, servers are pretty frustrated. I told him we were confident in his abilities, appreciated his enthusiasm and affinity for Kome, but he needs to step it up. I also advised the senior servers to offer guidance and coaching, NOT just making him their personal assistant but rather offer ideas from their experience that would benefit everyone working. He seemed receptive, but at this point it is all talk on everyone's part- including mine.
-I asked Joe about Taylor during lunch. He says Taylor lacks focus and awareness- but isn't terrible. Taylor had a presence on the floor during dinner that I was glad to see. I noticed him bussing and filling waters in his down time- even after Elizabeth left. I think we should keep him on food running until he learns the menu inside and out as well as develops a quicker pace.
-Kate and Krystin were both superstars helping Miriam with the host stand tonight. I ran a contest on who could provide Miriam with the most help and she said it was very close between the two but Kate was number one. I gave her a gift card and bought Krystin's modest dinner.
-Lou quit. Au revoir.


Any VIP's in? Asian lunch couple- he wear black scrubs. Kenny, his brother and one other gentleman. Elizabeth and Aaron with a friend for dinner. David from Daruma and Sa-Ten too if I'm not mistaken.

Comps& Void Detail: Mango Avocado roll- guest changed mind. Edamame- double ring. bday parfait, void apple pie- 86's. Emp Day off for Elizabeth, same for David. 2 $15 cards. bday camembert.
Just comped an edamame to recovery at the end of the night. Every other item ordered beat out the edamame. Gotta maintain focus all the way until the very last ticket!

R&M needs: Zaru udon button for lunch does not allow for soba upgrade. Had servers ring in dinner Zaru. For some reason this confused the kitchen. They made the wrong noodles despite the ticket plainly saying that it was to be made with soba. Luckily it was caught before it hit the table.
There are a lot of oshibori with stains on them.


86'd items/ need more: Wine stoppers. Ramekins for sushi bar, Takoyaki, Uni, Hon maguro, parfait, apple pie sping rolls. paper towels.
Miriam just came and told me we are out of trash bags.