Monday 3/21/16

Written By: Dusten

LY Lunch Sales: 1649
Projected Sales : 1716
TY Lunch Sales: 1794
+/- : $78 over projected and up 9% from LY
Lunch Covers: 94
Avg PPA: 19.09


LY Dinner Sales: 4992
Projected Sales :4930
TY Dinner Sales:4210
+/- : -720 under PS and down -16% from LY
Dinner Covers: 151
Avg PPA: 27.88


Previous Days Labor: 15.53%

Previous Days Comps: 4.51%
Controllable Comps: 2.37%

Weather: Sunny and clear. 50's

Special events?: SXSW aftermath.


Who worked: Lunch: Kelly, Mandy, Clair, Johnny CL, Eric SA, Taylor FR and Junko Host
Dinner: Kelly, Mandy, Clair, Ruthy, Camacho CL, Lizet H, John SA, Taylor FR

Flow of Business, Cuts and Ticket Times: Lunch was steady but not busy. Lots of sushi tickets. A la Carte roll orders as well as sushi lunches. At one point tickets were at 25-30 minutes and we were not full. Toshi was butchering madai and Robin was making rice. I asked Toshi if he could help get rolls made. Ticket times back on track. Cut down to Mandy and Johnny at 1:15pm. Things tapered off significantly afterwards.
-Dinner had a slow start. Less that 40 covers in te first hour. Things picked up a bit once the sun started to set. On a wait by 7:45pm. Hardly more than 3 tables on the queue ever. Had a couple kitchen items not make it to the table. One yakitori that the ticket was never seen or recovered. That was weird. The second one was a veggie tempura that Taylor misplaced the ticket. Didn't realize this until after I voided it for Kelly, otherwise I'd have charged Taylor for it. I will warn him. Cut down to 3 at 8:30, 2 at 9:30pm, and Camacho at 9:40pm.

Specials:

3 Staff members that stood out (why/how): Worked with Eric a bit regarding the 'philosophies of server assisting.' Not really. I just showed him what I felt works and why. We covered a lot. I hope it helps.
Ruthy is a joy to have on the floor. She works hard, helps others, cleans up after herself, and has a great attitude. She can get pretty goofy and needs a little reeling in at times, but I think she is doing a good job overall.
Taylor still needs work. I went to the kitchen to check on a shrimp tempura for Camacho. There were about 6 orders of food ready to be run. I mistook Taylor staring at a cutting board for him helping with prep- asked him to stop doing that and run the food. Oddly enough I apologized for accusing him of helping rather than doing nothing. I'm a little hesitant about approaching him sometimes, because at this point I know my frustration shows.
I feel like Lee may need a little attention. I came out of the office a little after 10 pm and looked around. There were still customers at B1 and another table. I noticed two trash bags on the floor tied off. I asked around if they are trash, and Lee says, "yes. I was going to take them out after I replace the bags," and continues off on his way. I took the trash out immediately. It seemed wrong to have tied off can liners with trash in them on the ground on the sales floor with customers still in the building. I know he is used to doing prep work and catering orders, but he may need a little coaching on professional decorum with customers present.

Patricia called maybe during late lunch service to say there was a death in her family and she couldn't come in.

New girl, Ebony seemed to be doing okay at dinner, but a few hours into the shift she came and told me she wasn't feeling well and needed to take herself to the hospital.

Any VIP's in? Scott Poe for lunch. He and the Mrs. will be in tomorrow evening. Tara and Kelvin. Yellowjacket girl. Camacho's girlfriend.

Comps& Void Detail: 2 bday taiyakis,
yakitori that wasn't made- lost ticket.
veggie tempura that wasn't run- Taylor lost ticket, thought was extra.
SIN discount for Yellowjackets
Sold a bottle of Living Jewel and a bottle on Garnacha to Kelly.
1x katsuo 86'd
glass montepulciano- misring, meant bottle.
3 kome buck cards
5 kome buck off tokusen chirashi- no uni

R&M needs:

86'd items/ need more: Uni, Katsuo, Mirugai, hamachi kama
It would be a good idea, hiring new kitchen staff, to advise them to bring their own headband until we get more here.