Written By: Elizabeth
LY Lunch Sales: $2170
Projected Sales : $2375
TY Lunch Sales: $1967
+/- : -9% LY and -$408
Lunch Covers: 119
Avg PPA: $16.53
Previous Days Labor: 14%
Previous Days Comps: 4%
Controllable Comps: 6.5%
Weather: Sunny and beautiful out. Today should get into the low 80s
Special events?: We lost an hour last night. May it rest in peace.
Who worked: Sayo CL. Mandy, Ruthy, Stephanie. Miriam Host, John FR, Eric SA
Lou just text me that she can't come in today because of a "personal emergency". I don't know what is up with these new hires calling out ALL THE TIME. but I'm getting really tired of it.
Flow of Business, Cuts and Ticket Times:
Even before the start of service the day started out rocky. Josh was a no call no show for the first 2 hours. Thomas is in the hospital with pneumonia , so Matt called in Orlando to open dish. But Orlando never mopped the dining room floor, so there's that. Service started off rocky...rather, service was pretty rocky in the kitchen for the majority of the shift. I was back there about 75% of the time expo'ing. Josh being late definitely had an affect on the kitchen, Kenny was working Ramen but wasn't too sure, Josh wasn't the best on Teishoku station and Matt stayed by his side the entire time. To add insult to injury, I had John food running, who hasn't run food in about 3 months, so he wasn't the best person to be back there moderating. So I expo'd to keep things on track. One thing I noticed was they are still putting the ill fitting circle lids on the donburi bowls. Is that correct? Are we doing that? Because when you do do that with a Gyu Don Stamina, it breaks the egg.
From the kitchen perspective, lunch was busy. From FOH perspective though, the sushi bar never filled up, though Sayo did have a party in the PR. We were on a short wait of about 15 minutes, but it stayed stead busy throughout the shift. Didn't cut anyone until 2pm when I cut Back B's, then went to just Sayo at 2:40 since the entire restaurant cleared out. We had 2 tables that were finishing up at 2:55 when two tables walked in. Drats! But Sayo got an extra two tables so that was good.
Guests were forgetful today- someone left a jacket behind, it's on the desk. And then this woman forgot her sunglasses in the bathroom, came back to find they were gone and freaked out. Apparently they were expensive. Her husband left his contact info: Tim Ahn 678-643-8652 if they turn up.
The new chairs did arrive, however, so that was nice. They're super comfy!
Had a guest complain about the brussel spouts in the veggie tempura. They said they need to be more thinly sliced, they're too dense to be in a tempura.
Please add to shift notes: servers need to defrost seaweed salad when we close at night.
3 Staff members that stood out (why/how):
-Kenny was really helpful in making sure the line moved smoothly today. That was my observation from being back in the kitchen for most of the day.
-Everyone else's attitude today seemed great too, not much else to say
Any VIP's in?
Jen & Harmon with his dad and mom and the baby of course.
Aaron
Comps& Void Detail:
2 Gyoza Kit Error- long ticket times- Josh was trying to cook them but was burning them.
R&M needs:
86'd items/ need more:
Can we go back to doing HEB/Rest Depot orders on Monday and Friday? This running to the store everyday is really putting us behind in the kitchen.
I ordered a bunch of cleaning stuff and office supplies from Amazon that should arrive this week. I also accidentally ordered an air mattress and sheets to be delivered here. But they're for me. Feel free to open all the boxes when I'm not here. If it's an air mattress or sheets, can someone just text me to let me know they're here, so I can pick them up? I need them for Friday.
I am equally as tired with the call outs. Dusten and I even addressed this at the last all staff meeting.
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