Written By: Samara
LY Lunch Sales: $2319
Projected Sales : $2811
TY Lunch Sales: $2765
+/- : +19% over LY & -$46 under PS
Lunch Covers: 153
Avg PPA: $18.07
Previous Days Labor:14%
Previous Days Comps: 2.32%
Controllable Comps: 13.9% (oof! A combo of FNF, Guest changed mind, Kitchen error, and server error)
Weather: 74 degrees and sunny
Special events?: Easter weekend
Who worked: Ruthy, Lindsey, Sophia, Johnny (CL), Cindy (H), John (SA), Hiroe (FR)
Flow of Business, Cuts and Ticket Times: When I arrived at 10am, Petriocelli was here still doing work. They asked if we opened at 5pm today, which I thought was weird. I confirmed that we would be open for lunch. They insisted that some work needed to be done before Tuesday. From 11am-noon, there was hammering and drilling on the roof, which could be heard throughout the dining room. I apologized to almost every table, explaining the situation. The noise subsided when they moved to the section of the roof closer to the kitchen. Around 2pm, very strong fumes permeated the entire restaurant. Insulation was raining from the roof onto customers waiting on the patio. Lots of complaints from customers and staff alike about the noise, the fumes, and people having headaches. Myself included. I decided to seat the last 3 parties waiting and closed down at 2:30 to ensure everyone's safety.
Specials:
3 Staff members that stood out (why/how): Superstars all around. No standouts.
Any VIP's in? Take & Kayo
Comps& Void Detail:
-Owner Comp
-Some Kome bucks for the last two tables sat
-A couple of voids. Misring
R&M needs:
86'd items/ need more:
We had great lunch today, everything tasted great even though my Tenzaru Udon was made as "Tenzaru Soba", Take had a talk with Kumi, and made sure it won't happen again. Only thing was when we came in, back B's light was off, as well as the lobby's book shelf, also there was big trash can sitting at the party room.
ReplyDeleteOnce again, please make sure to walk around the dining and outside or the building before we open to make sure everything is done. Especially it is not the first time that I found some of dining room lights were not turned on.
I apologize, Kayo. Yesterday was such a mess with Petriocelli's work. It won't happen again.
Delete