Tuesday PM 3/15/16

Written By: Samara

LY Dinner Sales: $4480
Projected Sales : $4704
TY Dinner Sales: $5737
+/- : +28% over LY & +$1033 over PS (wow!)
Dinner Covers: 205
PPA: $27.99


Weather: 74 and cool at night

Special events?: SXSW


Who worked: Kate, Grace, Mandy, Ruthy, Clair (CL), Lizet & Miriam (H), Lindsey (cktl), John (SA), Cindy (FR)

Flow of Business, Cuts and Ticket Times: Busy from open. On a wait by 5:30. No long ticket times. A couple customer issues. Lots of SXSW people and Austin folk. Between Lizet, Kate, and myself we recognized half of the restaurant.

We're 86'd a lot of things between last night and tonight. Have we upped our pars for sushi bar and kitchen for SXSW? It feels like we're running out of things left and right. Daniel ran to the store at open because we didn't have enough french fries. Not having Blue Fin means 86'ing several menus items...especially popular ones like the sashimi sampler. And yes, I could have kept the sashimi sampler and replaced it with yellow fin but I just didn't see the point with the price difference and how it's described on the menu.

Terrible teamwork from the servers tonight. It felt like everyone was out for themselves. Lots of voids for 86's items because of the lack of team work and communication. Kate & Grace didn't know they were cut for 30 minutes. Things like this really add up.

*We were down to one Asahi keg since last night. AM managers can we get on the same page about including these things in the shift notes? And updating the notes daily? We ran out of Asahi at 7:45 and I had to speak with 4 very unhappy tables, who were understanding when I chalked it up to being busy for SXSW.

Cut Miriam, Kate, and Grace at 9pm. Cut Mandy at 9:30.

Around 10:15, Ruthy informs me that should forgot to put in A3's order of three rolls. Let me repeat, at 10:15. Well after last call. So I did my best to smooth things over with some very upset woman and teach Ruthy a lesson in diligence: I made her buy their bottle of Prosseco.

Specials: Snow Crab

3 Staff members that stood out (why/how): Ruthy, who is usually great at organization, is struggling as a server in some ways. She's quick on her feet but forgets some of the finer, important details frequently. Maybe she needs to slow down? She definitely needs some guidance.

Grace, Queen of ringing in 86'd items.

Mandy, high priestess of complaining and blaming.

Any VIP's in? John who owns Switched on, Kate's boyfriend Jack with the Homeslice crew

Comps& Void Detail:
-Sent an order of Tori Teba and Dynamite Chicken to Homeslice
-Void Seaweed Salad x3. 86'd
-Void Asahi. 86'd
-Void Takoyaki. 86'd
-5 Promo Kome bucks


R&M needs: Might need to check on the coolers in the service station soon for circulation. The drinks in the front are not getting and staying as cold as the drinks in the back.

86'd items/ need more: Blue Fin (tuna poke, sashimi sampler), Takoyaki, Asahi, Uni, Seaweed Salad, Katsuo, Soft Serve