Written By: Samara
LY Lunch Sales: $2055
Projected Sales : $2616
TY Lunch Sales: $2537
+/- : +25% over LY & -$43 under PS
Lunch Covers: 125
Avg PPA: $20.58
Previous Days Labor: 13%
Previous Days Comps: 5.04%
Controllable Comps: 4.91%
Weather: 70's and sunny
Special events?: Easter, y'all
Who worked: Stephanie, Mandy, Ruthy, Camacho (CL), Eric (SA), Taylor (FR), Miriam (H)
Flow of Business, Cuts and Ticket Times: I was prepared for it to be very busy. Had a stack of high chairs directly behind the host stand, which came in handy because nearly every other table had a baby/toddler today. It ended not being busy at all. Small pop from noon to 1pm and then it trickled off. Minor wait...maybe 3 tables at a time for 10-15 minutes. Cut Stephanie at 2pm and went one at 2:40.
Couple of issues with ramen today. Turns out that there's a problem with one of the burners on the stove. All of the party room's ramen was al dente. I reiterated the importance of tasting the food as an essential part of expo-ing, especially with newest staff but also all the time for consistency's sake. Comped 15% off their entire bill. No other kitchen issues today.
Specials:
3 Staff members that stood out (why/how): Powerhouse team work today.
Eric is getting better, slowly but surely. Still needs a guiding hand to help him process and multitask.
Any VIP's in? Miles Zuniga of Fastball, Michelle & Jordan...regulars who had their first date here and are now ENGAGED! They'll be shooting you an email some time soon, Elizabeth. They want to take their engagement photos here. So cute!
Comps& Void Detail:
-Void Taiyaki. 86'd
-Una Don. Guest Changed mind.
-15% off party room check-filed under Kitchen Error
R&M needs: For the deep clean, I'd love for the hosts to focus on the bathrooms. They've been slacking in bathroom maintenance and I want them to get a better understanding from the ground up.
86'd items/ need more:
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