Wednesday 3/2/16

Written By: Samara

LY Lunch Sales: $1345
Projected Sales : $1415
TY Lunch Sales: $1609
+/- : +20% over LY & +$194 over PS
Lunch Covers: 95
Avg PPA: $16.94


LY Dinner Sales: $4188
Projected Sales : $4380
TY Dinner Sales: $4512
+/- : 8% over LY & +$132 over PS
Dinner Covers: 160
Avg PPA: $28.20


Previous Days Labor: 21%

Previous Days Comps: 8%
Controllable Comps: 3.76%

Weather: 60's and sunny

Special events?:


Who worked: LUNCH- Kate, Naoto, Lindsey, Johnny (CL), Chris (Host), Taylor (SA), Kelly (FR)
DINNER- Naoto, Kate, Grace, Krystin, Camacho (CL), Miriam & Chris (Hosts), Kaori (SA), Hiroe training Cindy (FR)

Flow of Business, Cuts and Ticket Times: Lunch was slow but busier compared to yesterday. Small rush around noon. Never a wait. Cut Naoto at 1, Kate at 1:30, and Lindsey at 1:45. No long tickets or customer issue.

Dinner was steady up until 9pm. Small wait which averaged about 15 minutes for most parties. Had 3 different 4 tops turn into 5 tops after they were already seated. Luckily they were all at tables that could fit a 5th chair.

Lots of open computer screens tonight...not really sure if there is a better way to get the message across. It's something that will take to in getting the servers adjusted to. I'm not sure how to do this without seeming micromanaging. Biggest offenders are Camacho and Naoto. I'm going to give Naoto a break because he's used to having his screen open at all times at Daruma. Yeah, I notice these little details.

No long ticket times or customer issues. Happy, outgoing tables all night. Cut Naoto at 8:45, Kate and Grace at 9, and Krystin at 9:45.

Specials: I'm assuming we're running the Sakura Mochi special for Hinamatsuri tomorrow?

Snow Crab 9
Tsubugai 10
Tuna Poke 11
Iidako Kara Age 8
Salmon Kama 1
Kaki Fry 6


3 Staff members that stood out (why/how): Taylor's appearance was less than professional today. Messy, disheveled hair. He looked like he rolled out of bed and came to work, which he admitted to when I commented on the subject. Maintaining dress code standards is one of my shift notes for the week but I'll send out a hot schedules message as a reminder to new and old staff.

I intentionally put Grace as third cut to see how she handled the section. There was only one reso and no large walk ins. I noticed a few things that I would like to add to her evaluation. To start, she's super chatty. Without the watchful eye of a manager, she usually gets caught up in conversation. This is a huge hindrance in how she executes time management...which leads to frustration and getting behind in general. Example: Party room was sat. After ten minutes past, sat a 4 top at B2 (which had already been prepped with menus, waters, plates, etc. by me personally). I turned the corner at the service station to see if she was putting in party room orders or getting ready to greet B2...caught her giggling and sampling sake with another server. 15 more minutes went by and she was sat again. She asked for help in setting up the newest table. I obliged and greeted them. 6 minutes passed and I finally gave up and gave the table to Camacho. She said the party room took a long time to order and were needy. Overall I think she needs to work on distraction and focus more on being a stronger server. She has such a sweet disposition and knowledge for the menu...but needs to work on having a consistent hustle, so she's not bogged down so easily. Not sure how the night would have went if we had been any busier.

Krystin was all about team work tonight. She had the best attitude and was the most helpful! She really shines when she is in a great mood.

Ran a white wine contest and Kate won. Gave her a gift card for Bullfight.

Any VIP's in? Johnny's wife Shannon, Kenny

Comps& Void Detail:
-Void 2 Salmon Nigiri. Misring.
-Void 3 Uni. Misring
-Comped Katsuo Tataki for Elizabeth
-Employee Day off for Elizabeth
-Reopened two checks for Kate. Diners had identical cards with very similar names, Brittany and Brianna.
-2 Promo Kome Bucks
-1 Kome bucks for Recovery from Dusten dated  2/29/16
Void Glass House Red. Misring.


R&M needs:

86'd items/ need more: China Markers, Wine stoppers, Tooth Picks