Thursday 3.23.16

Written By: Elizabeth

LY Lunch Sales: $1379
Projected Sales : $1563
TY Lunch Sales: $1559
+/- : +13% LY and -$4 PS
Lunch Covers: 87
Avg PPA:$17.92


LY Dinner Sales: $5500
Projected Sales : $5745
TY Dinner Sales: $5253
+/- : -4% LY and -$492 PS
Dinner Covers: 198
Avg PPA: $26.53


Previous Days Labor: 17%

Previous Days Comps: 3.55%
Controllable Comps: 1.27%

Weather:  low 60s

Special events?: none

Who worked:
Lunch: Sophia, Lindsey, Kate, Grace. Taylor FR, John SA, Chris Host
I cut Sophia at 12 even though she was the lunch closer. She was feeling under the weather, and visibly so as well. There wasn't much going on at the sushi bar and it was slow anyway

Dinner: Sayo, Kelly, Leary, Lindsey, Dusten CL. Chris FR, Miriam host, Stephanie CT, Eric SA,

Lizet called out again. that's twice now. Samara and I discussed the situation and agreed that going forward we need to modify the call out policy. 2 excused call outs, third will result in a write up, 4th will result in termination. All within a one year time span. If it's a doctors note or something emergency related then there are excusable absences. But there had better be blood.

Flow of Business, Cuts and Ticket Times:
Lunch was slow all day. The sushi bar was never full and neither was the restaurant. I cut Sophia and went 3 on. By 1:15 it was still pretty empty so I cut Lindsey and went 2 on with Kate and Grace, and sure enough at 1:20 a 9 top walked in followed by about 6 other tables. Lindsey was good enough to go back on, take the 9 top and a table or two to help us out. Because there is NO WAY that Kate and Grace could have handled that volume. It was bad enough I noticed Grace hadn't greeted B1 and they had been sitting for 4 minutes already. Then she had waters for them but just wasn't moving fast enough to bring it to them. I think she got the hint when I took them to the table and told her that they had been there for 5 minutes already. She picked up the pace.

Good 'ol Taylor managed to spill a ramen on A1. Not the actual guy, thank god, but half the bowl went on the table. The guy moved himself to A6 and was noticeably peeved about it when I talked to him noting that he couldn't wait another 20 minutes for another ramen. I assured him it wouldn't take that long, and after a lot of shmoozing, went to the kitchen and ran it myself. He ate. He was happy and he and I had a conversation about how good our Ramen is before he left. Happy and full!

Dinner started smoothly, despite not having an opening host. We didn't fill up until maybe 6:30 and went on a wait. Stayed on a 30-45 minute wait for a good chunk of the night, started with all 3 and 4 tops, then went to all 2 tops. The wait went to about 10-15 minutes for the last hour of service and we were off the wait by 9:45 and I cut down to 2 on. no other tables came in after that, however. At the very end of the night we had some 30 minute ticket times for rolls, I asked Andrew and Take to help, since they were just breaking down the Ichiban/Zeroban station. Take jumped and started rolling some rolls to help out. Other than that the night went smoothly.

Miriam did a great job at the host stand running it solo. She's a super star I swear!


3 Staff members that stood out (why/how):
-Eric seemed to be picking up the pace tonight. I think he's slowly piecing it together. You can definitely see him think it out, but you can also definitely see him trying.
-Mirima- solo Host rockstar tonight. It also helped that we had a cocktail on.
-Leary filled in for Sophia tonight. It's always nice to have him on the floor. Service Rock Star status!

Any VIP's in?
Lunch: The guy that was with the spilling Ramen is named Jeff. he comes in alone and get the tonkotsu with extra broth. He comes in regularly, Lindsey recognized him.
Cole
Dinner: Nathan & Lindsey Creel, Ben my mortgage broker.

Comps& Void Detail:
voided summertime roll, misring
recovery to the lunch Ramen spill
recovery to a Longhorn roll that was already 30 minutes and Dusten forgot to put no cream cheese on the ticket. Or he did but then instead of "okay" he clicked "cancel".
Promo $9 for Cole- he had a $15 Kome bucks card but I told Kate that I would take 50% off his meal rather than honor the Kome Bucks since he comes in on the regular
Very minimal comps today

R&M needs:
ABC came out this afternoon and set traps for the potential opossum/animal in the vents or around the restaurant. They will be out every morning to check the traps. There are several all around the restaurant.

86'd items/ need more: