Sunday 3/6/16 PM

Written By: Dusten

LY Dinner Sales: 5644
Projected Sales : 5771
TY Dinner Sales: 5337
+/- : -5% from LY and short -$434 from PS
Dinner Covers: 186
Avg PPA: 28.69

Weather: Partly cloudy but still reeally nice.

Special events?:  2 hamachi kama, 3 iidako, 11 of both nigiri specials, 12 tuna pokes


Who worked: Sayo, Grace, Ruthy, Kate, Clair CL, Miriam and Lou hosting, John SA and Hiroe FR.

Flow of Business, Cuts and Ticket Times: Fairly busy. We filled up quickly and stayed on a wait most of the night. I cut Ruthy at 8:25pm, Grace at 8:35, Sayo at 9PM and Kate at 9:30pm.

Specials:

3 Staff members that stood out (why/how): Hiroe- 2 yakitori that looked awful got sent back from B5. Although she does not cook the food, I talked to her about being the last person that can make sure we don't serve food that at the very least appears sub-par. And then an hour later she does the exact same thing with the exact same dish again.
-Ruthy was a superstar dealing with odd customers and situations embarrassing for us. It was her table that had the funky yakitori and then B7 (see below.)
-Sayo expressed her frustration with the lack of teamwork at times. All I could do was sympathize. Thank her for recognizing a very real problem and for not being a part of it. She is one of the good ones. Clair also expressed similar sentiments. They both singled out John as a tremendous help and feel some servers are taking advantage of his generosity.


Any VIP's in? Nathan with Project Runway Girl.
Victoria and friends.
Some odd older folks at B7. They were sat as a 2 top at B4. 20 minutes into their meal, someone came to join them and they moved themselves to B7 much to Sayo's dismay. It was two older gentlemen and a woman of the same age. Ruthy says the woman may have been a bit senile. She sent back a buta kimchi saying it was too spicy. Their third guy found a new way to not park in our lot. He parked in the middle of the driveway facing Airport block about 3 cars in. The woman asked the whereabouts of nigiri pieces Ruthy knew her to have just eaten. They sat for a good couple of hours also.


Comps& Void Detail: comped 3 yaki-tori to kitchen error for 2 different tables. Each time they went out without any char or carmalization of the tare. The last one's remake took almost 50 minutes to go out. So long that the table forgot they had it coming. They ended up taking it to go. I really think the newer kitchen people need closer supervision.
Buta-kimchi- DNL too spicy.
2 bday desserts, one apple spring rolls and one camembert tempura.
Hair in ika yaki- comp to recovery
Maguro sashimi- menu was marked from previous order.

R&M needs: It'd be a good idea to have the HH sign out at all times with all the issues of customers parking on the sidewalk.

86'd items/ need more: okonomiyaki, takoyaki, soft serve cones, snow maiden