Saturday AM 3/19/16

Written By: Samara

LY Lunch Sales: $3133
Projected Sales : $3266
TY Lunch Sales: $3437
+/- : +10% over LY & +$171 over PS
Lunch Covers: 161
Avg PPA: $21.35


Previous Days Labor: 12.29%

Previous Days Comps: 4.78%
Controllable Comps: 11.07% (lots of FNF, Guest changed mind, and server error)

Weather: 60's, sunny yet windy

Special events?: SXSW


Who worked: Lindsey, Mandy, Sophia, Johnny (CL), Lizet (host), Eric (SA), Cindy (FR)

Flow of Business, Cuts and Ticket Times: Lunch had a very nice pace overall. Ramen was hitting 20-30 minutes briefly but I let Matt know and he hopped on to help Josh, which was great. Small wait between 1-2 pm, mostly 3's and 4's. The wait was never longer than 25 minutes.

Crab salad went out without the crab. By the time this was figured out, the table was done eating the salad. I brought them the crab sticks, apologized, and comped the salad. They were content after that.

Cut Lindsey at 2. Cut Mandy, Sophia, and Lizet at 2:45.

Specials:

3 Staff members that stood out (why/how): Taylor no called no showed today. I called him twice and left a message. Still haven't heard from him. Got John to cover his FR shift for tonight. Very unlike Taylor.  Update: he called at 2:00pm and said he overslept. Already let him know that he was going to be written up and I'm suspending him for a week starting 3/28/16. I could and should have fired him, but this is the first offense and hopefully this scares him straight. Leaving his write-up in my box...please have him sign it when he works tomorrow.

Cindy and Lizet are saints! I bought them both lunch for being so helpful. Cindy ended up food running the whole shift. I tipped her out.

Trying to figure out how to motivate Eric to move more efficiently. I showed him how to be faster at unloading dishes and glasses at the dishpit. I told him to think about being faster as though there is a metaphorical timer he has to beat. Still didn't quite grasp the concept. My third attempt I pointed out that I was working on one hour of sleep (true story, I'm a zombie) and that I was still speedier than he is. Not sure if he's gonna make it in the long term if he can't find his hustle.

Any VIP's in? Cole from Cheer Ups

Comps& Void Detail:
-2 Promo kome bucks
-Void 5 tako sashimi. misring.
-Crab Salad Comp. Kitchen Error
-Bought 3 glasses of house white for Johnny, Sophia, and Lindsey for being such a great team today. I really needed the confidence boost.

R&M needs: The new light switch for the A's was finnicky. I figured out thanks to Dusten that the new switch needs to be jiggled. I called Andy but he's out of town until Monday. Called Rodrigo...no answer.

86'd items/ need more: