Friday 3.18.16

Written By: Elizabeth

LY Lunch Sales: $2352
Projected Sales : $2431
TY Lunch Sales: $2265
+/- : -4% LY and -$166 PS
Lunch Covers:123
Avg PPA: $18.65


LY Dinner Sales: $7607
Projected Sales : $7595
TY Dinner Sales: 6458
+/- : -15% LY and -$1137 PS
Dinner Covers: 235
Avg PPA: $27.48


Previous Days Labor: 19.83%

Previous Days Comps: 4.64%
Controllable Comps: 0%

Weather: Overcast and humid. 60-70s

Special events?:
SXSW

Who worked:
AM: Kate, Sayo, Krystin, Clair CL. Lizet Host, Cindy Host, Taylor FR, Eric SA
PM: Johnny, Lindsey, Ruthy, Sophia, Dusten CL. John SA, Taylor FR, Lizet/Cindy Host.
Due to Lou quitting, Cindy just hosted instead of cocktailed, which turned out fine.

Flow of Business, Cuts and Ticket Times:
Lunch was steady to start, then it died down at 12:45, continued to die well through 1pm so I went 2 on at 1:20. At 1:45 we filled back up and went on a short wait. Clair and Sayo handled the pop well- Clair was just in beast mode knocking out all the tables, whereas Sayo got a little overwhelemd for a minute but then regained her composure and finished strong.

Clairs B8 had marked the Eel box on the sushi card but actually meant the Una ju. We got it figured out and he left happy. That was the only major hiccup I can think of at lunch.

Dinner was a quick start, and we were on a wait by 5:30. But was lost steam fast and the wait thinned out around 7:30, then built a little then thinned. It was  a really strange ebb and flow to the night. by 9:30 it was slowing significantly, Cut Cindy, Ruthy, and 15 minutes later Johnny. Then Lindsey at 10, and Sophia at 10:30, leaving Dusten to shut it down. No more tables came in after that.

The night was pretty smooth. Had a lady at A3 send her grilled salmon back, saying it was too dry. I tasted it and it tasted fine. Had a strange interaction with her at her table, but eventually we figured out she wanted it cooked MR (despite saying she wanted it Medium.) I had Daniel refire one and I waited and checked intermittenly as he cooked it. Finally we found a nice MR and I took it out. She said it was perfect. At the end of the meal, however, I thought she was going to the restroom but left. Then the husband came up to the host stand and seemed angry about closing out his check, saying Sophia was taking too long. Well, sophia had been in the bathroom and Lizet took A3's check but then set it in the service station, so she wasn't aware of it being there. I closed it out and sent him on his way. He said the food was great, and the service started really good but then she just got "slow". He wouldn't let me talk back to him and instead he just left. Oh well. I talked to both Lizet and Sophia about communicating to one another "I'm going to use the bathroom" and if Lizet gets a check from a table she should bring it to the manager instead of putting in the service station and relying on a server to relay the info to the server.

Other than that hiccup the night was smooth. Not sure if it was SxSW keeping people downtown or the rainy weather keeping people at home, but it was a slow mellow night.

3 Staff members that stood out (why/how):
Mentioned above.

Any VIP's in?
AM: Steve, Rob, Lynn & Olive, Kenny & Brother, Lauren, Rachel, Old John,
Dinner: Eric & Vivian, Ingrid & James, John & his wife (Alamo), Chris and his girlfriend (works here),

Comps& Void Detail:
Emp Day off for Lynn
Same for Chris
Kome Bucks from Chris
FNF for  a glass of Sake for Rachel- her cat died this week and her father had heart surgery the day after. Talk about when it rains...
Server misring: Ruthy Kosmic Punch
Guest changed mind: B8 wanted Una ju not Eel Box

R&M needs:

86'd items/ need more:
Can someone pick up soap for the restroom dispensers?