Saturday, March 12, 2016

Satuday PM 3.12.16 (SxSW D3)

Written By: Elizabeth

LY Dinner Sales: $7333
Projected Sales : $7560
TY Dinner Sales: $7067
+/- : -4% ly and -$493PS
Dinner Covers: 262
Avg PPA: $26.97 (ouch!)


Weather: beautiful sunny skies. 70s.

Special events?:
SXSW Day3

Who worked: Camacho, Ruthy, Sayo, Miho, Dusten CL> John SA, Kaori FR, Miriam Host, Cindy CT

Flow of Business, Cuts and Ticket Times:
It wasn't the crazy rush  at the door but we did go on a wait around 5:15, the kitchen got hit hard and didn't really seem ready for it. Had a kids plate hit 22 minutes for S3. All of the parents food had gone out already so it was a little frustrating. Then around 5:50 all of the kitchen food went out and the line was cleared, allowing them to get their bearings and get ready for the continued rushes.
Miriam held down the host stand with the help of Cindy, but around 7pm we had a mass exodus in the dining room, while simultaneously having a massive rush come in the door, so I helped Miriam from there on out. It was a little hectic Quote times got up to an hour & fifteen minutes, as per usual these Saturday nights. No major ticket times though, and no errors either. Things flowed really smoothly.

Had the 7pm reso no show, which put Camacho in a little funk, but with his newly found downtime he was very helpful in getting waters for everyone. Had an 8 top walk in and we quoted an hour and a half, and they waited around 1:45. They were SUPER sweet about it all and I sent them two sides of Kara Age Thai Style. They had a great time.

We got off the wait around 10:20. I cut Ruthy, Sayo and Camacho at 9:50 since all we had was 2 tops left on the wait and most of their tables were occupied. Miho and Dusten closed it down with ease.

3 Staff members that stood out (why/how):
-Miriam really handled the host stand very well tonight, given that she was pretty much solo. Her quote times were right on point
-It's so nice to see John's improvement. And he also is helping is out tomorrow by picking up the FR shifts.
-At the end of the night Camacho said sorry if he was a downer tonight. I told him I didn't notice anything. He said he was bummed the 7pm was a no show. Sayo gave him a "tomorrow will be a better day!" pep talk. These guys.

Any VIP's in?
My favorite family was in: Madeline & Andrew (the only kids, next to the Asazu's, that I can stomach) with Mom MaryEllen, and Dad Ben. They were in for Mary Ellen's birthday and tomorrow they leave for Hawaii for a week!
Another couple who come in frequently but who's names escape me. he's bald, they're both very thin.
Oh and another familiar face sat at S11-12 early on the night.
Kylee (previously of Mantis Massage...okay I need to find a new MO because she hasn't been there in over a year)
Kayla, a girl who use to work for William Chris Vineyards but now works for Texas Keep Cider

Comps& Void Detail:
Server error for a Yoshizo roll- was supposed to be no cream cheese
FNF for 4 pieces of Unagi for my favorite family
FNF for 2 pieces pork belly for Kayla


R&M needs:
A woman told me that the mens room was really smelly. I explained the whole situation, the fact that I am at a loss now because I don't know where the smell is coming from. I honestly think that maybe if we replaced the baseboards it might help.

86'd items/ need more:
TOILET PAPER! Please order from Sysco tomorrow/Monday

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