Thursday 3/31/16 AM

Written By: Samara

LY Lunch Sales:  $1365
Projected Sales : $1696
TY Lunch Sales: $2103
+/- : +54% over LY & +$407 over PS
Lunch Covers: 112
Avg PPA: $18.78

Previous Days Labor: 17%

Previous Days Comps: 3.99%
Controllable Comps: 4.94%

Weather: 80's and sunny

Special events?:


Who worked: Ruthy, Kate, Lindsey, Johnny (CL), Cindy (H), John (SA), Chris (FR)

Flow of Business, Cuts and Ticket Times: Steady lunch. Nothing crazy. Never on a wait. Cut Ruthy at 1, Kate a 1:30, and Lindsey at 1:45. 4 tables staggered in right up on until close. Johnny handled it really well.

Specials:

3 Staff members that stood out (why/how): John and I spoke about getting him cross trained for hosting. He's improved greatly as an SA. I think he'd be a nice addition to our hosts as he can handle multitasking and the stress level. We talked about cleaning up his appearance. He was receptive. I'll try to schedule him for training ASAP and he'll probably just be a fill in to pick up shifts.

A guy at the sushi bar ordered three rolls to-go from Ruthy. She reiterated this to Kazu and said something along the lines in Japanese "These are to-go so you don't have to make them as pretty" or something to that affect. Well the guy understood enough Japanese to get the gist of what she was saying and was obviously offended. The guy left before she told me the story. This brought up a good discussion with her about being careful with what we say on the floor during service within earshot of guests, even in another language.

Any VIP's in? Cole from Cheer Ups

Comps& Void Detail: Void Una Don. Misring.

R&M needs: Lots of repair and maintenance issues today. I spent a good majority of my time in the office and on the phone.

1. Put in a call for our ice machine as it's not producing ice. Still haven't heard back. Take grabbed some bags of ice before service.
2. Thought Petrocielli was supposed to come at 7:30AM to plug the existing holes (one in the lobby and both of the restrooms) as well as paint one of the air ducts above the sushi bar blue. They didn't show up. However around 1pm, someone did show up to install smoke detectors, which I was not informed about. I asked about the work for this morning and he had no idea what I was talking about. So much miscommunication. I also let him know that we're have to reschedule because I can't have our A/C turned off and installation during service. He said he'd back either in the morning or between lunch and dinner tomorrow. UPDATE: Got confirmation that the sheet rock guy will be coming tomorrow morning.
3. We ran out of towels so I called Prudential. They said our credit card was declined. They still showed up around 1pm with towels but didn't leave an invoice. I'll call them after lunch.

86'd items/ need more: